- Julian B.- Yelp
A must hire. I have yet to see this level of commitment to achieve customer satisfaction and dedication to one's craft. I deliberately took over a year to write this because I wanted to make sure my issue was resolved. I had a leak around my chimney that was difficult to remedy and water was coming into my attic. Generally speaking, my chimney and flashing were in good condition according to several experts, and many couldn't understand why I was having leaks. A wide range of options were presented by different vendors as well as pricing. Ageless recommended repointing the chimney, so I agreed and the price was reasonable. After they finished the job, and after a hard rain, I saw that I was still having leaks. I called Ageless, and they came back to remedy the issue. About a month later, I was still having issues. I called Ageless again, and they came back a third time.Long story short, this project started in late 2017. These guys came back at least 5 times (no additional cost) over the course of 9 months and threw the kitchen sink at this (why a sink at a chimney? I don't know). They were fixing things that were out of original scope and around the chimney under pretense that water was traveling and entering my attic from unobservable areas. This additional work was at no additional cost as well and I approved all work. They even repointed the job a second time- no cost. All I know is that I met the entire team over the course of 9 months. All three gentlemen are cordial and knowledgable and committed to solving your problem. Not once was frustration directed at me. Unless they have zero overhead costs, I'd be surprised if they broke even on this job. I'm writing this because you want to see guys like this be successful. Hire them.steven orandello
I had this company come by and fix my chimney. The owner Bobby is a great guy. I saw some of his videos on Facebook and decided to give them a call and I am glad I did. The last gut did a horrible job the chimney was falling in.
The job came out great. If you need any masonry work done. I would definitely give them a call first. I don't think you will be disappointed . Thanks
- Gary R.- Yelp
What a horrible experience. They came to work on my chimney and the ladder falls on my S550 Mercedes Benz causing body damage and totally messing up my railings for the stoop and breaking my solar lights for the steps as well. They did not even mention the damage to my car I had to find out by watching the Vivint video. I called Charlie and he did arrange to have my car fixed and he paid for the damages. I had to pay for the lights to replace the ones that were broken and was never reimbursed. My steps are still loose from the ladder falling on them. I spoke with Bob the owner to let him know the railings for the steps were very loose and needed repair after waiting 6 weeks for Charlie to fix things. Charlie finally came and put the lights on that I had to buy on my own and I was not reimbursed. However the railings remain very loose and the advice I was given by Charlie was, "Just replace the rails. We could give you a good price. " My rails were perfectly fine before Ageless Chimney damaged them when the ladder fell. This caused damage to my rails, solar lights for the rails, solar lights for the garden, and my car. Bob the owner said he would come by to make it right but never did. My rail remains very loose, and I was never reimbursed for the lights. What a major inconvenience Ageless Chimney caused me. I will say the work done on the Chimney was good. I wish they were more professional as they came highly recommended. They acted like they were doing me a favor or I was inconveniencing them when I wanted things fixed. The nicest person was the receptionist on the phone. I will now have to pay to get my rails redone unfortunately due to their error of not securing their ladder. Unreal.
- Isabel F.- Yelp
Our oil company came to do the annual boiler cleaning and said there was a nest in the chimney. I had their recommended chimney company come for an estimate and they said we needed a new liner and brickwork (we have a very old house so I wasn't surprised), but their price seemed high. I'm usually wary about calling a company without a personal recommendation, but I called Ageless based on their on-line reviews and couldn't be happier. Their price was considerably less than we were quoted by the first company. They arrived on time, were able to do the work same day and were done in about an hour. The guys were very professional and everything was clean when they left. Don't be surprised if you see this same review on other web sites - I'm very happy to recommend this company!Bob Alarcon
I am truly satisfied. I have not used my fireplace for 4-5 years. The hamper was rusted. I called 3 companies for an estimate. 2 came in and said it would cost $450-$500. Ageless came in and first tried spraying WD40. It worked! And they didn't even charge me. I highly recommend this company.
- Libby L.- Yelp
Mike, Greg, and Danielle were wonderfully helpful! They were super responsive. Danielle was very organized and helped me schedule ASAP. Greg and his colleague arrived on time. They were very professional and kind. They took the time to explain everything to me. Mike (the owner) was also very nice and professional when we spoke on the phone. I would highly recommend Ageless Chimney.
- Stacey B.- Yelp
Would highly recommend this company. They had excellent customer service! From the beginning phone call with Cheryl the receptionist to the workers Keith and Kyle that installed a stainless steel chimney liner today. This company was a pleasure to deal with, fast, had great prices, meticulous work, and highly recommended:)Paul P.- Yelp
We called Ageless Chimney because we were not happy with the company we had used previously. They were terrific -- turned up on time, showed us pictures/videos of the work that needed doing (and more pictures after they had done it), and offered good prices. Christian and Bob came back to do the work that we needed on a Saturday, and they were extremely professional and efficient, did a great job, and cleaned up after themselves.
- Scott M. Rosenberg
Very professional. I thought our chimney was clogged, and called hoping they could come out the same day. They were at my house a few hours later, and had called to give an updated ETA which was great because I work nearby and was able to run home to meet them. The guy that came out (Sherwood) was friendly, explained everything to me, worked quickly and overall did an excellent job. I hope I don't have more chimney issues anytime soon, but if I do I'll be calling Ageless again.
- Louise S.- Yelp
Ageless Chimney was one of three estimates sought, and I'm glad that I chose them. Although it hasn't rained yet, I trust that the leak from failed flashing (no thanks to the previous roofers) is fixed, and the chimney on this 100+ year old home was completely re-pointed for the first time ever. From the professional office staff, to Keith the estimator, to Sherwood and Kevin who performed the work, thank you for giving me peace of mind from a job well done!Gene T.- Yelp
Made an appointment 2 weeks in advance to have them look at my chimney Between 8-10. (I have to leave for work at 10:30.)
Charlie calls at 9:50 telling me he'll be there in 45 minutes. They are not reliable. They cannot be counted on to keep their word and it is probably reflected in their work. I would not consider hiring them. They treat people like garbage.
- Steven F.- Yelp
Very Impressed! Showed up on time, gave me a great warranty and worked their A...... off on my 90 year old chimney. I really liked the fact that the owner of the company was involved in every step of the job. I am a licensed home inspector and would highly recommend ageless chimney to any and all of my clients.Stacey Blatt
Would highly recommend this company. They had excellent customer service! From the beginning phone call with Cheryl the receptionist to the workers Keith and Kyle that installed a stainless steel chimney liner today. This company was a pleasure to deal with, fast, had great prices, meticulous work, and highly recommended:)
- Jackie C.- Yelp
Professional, quick and informative! We needed a chimney cleaning and after reviewing a few companies we went with Ageless and I am SO glad that we did! They were on time as scheduled, quick, clean and they even took the time to explain to us (first time fireplace users) how to use it. Very professional and would recommend them in an instant!
For New York County Fireplace Cleaning Service You Can Count On, Call Ageless Chimney!
A fireplace is a wonderful feature of your Hamilton Heights, NY home. It’s a great place to curl up with a good book, spend some quality time with your loved ones, and just sit back and relax while enjoying the warm glow (especially when those frigid winter temperatures roll in!) However, once the blaze subsides and the embers are all extinguished, many property owners don’t realize how important fireplace cleaning is, or they realize it, but don’t understand how difficult the task can be.
Though they’re beautiful when they’re burning, fires leave behind a lot of debris, such as soot, ash, and creosote. Cleaning up the mess can be, well, messy. Plus (and more importantly), properly removing all of the waste that fires create is essential to maintain the efficiency of the structure, as well as your safety. How can you avoid the hassle that’s involved with cleaning a fireplace and ensure that the job is done right? – By hiring a reputable fireplace cleaning company!
Why Hire a Professional Fireplace Cleaning Service?
Vacuuming, dusting, sweeping; there are a lot of cleaning jobs around the house that you can easily do on your own, but there’s one that’s better left in the hands of a professional: fireplace cleaning. Why? Here’s a look at some of the top reasons why you should seriously consider hiring a reputable company to clean your fireplace.
Knowledge and Experience
Believe it or not, cleaning out a fireplace requires a lot of knowledge and experience. The byproducts of fire – especially creosote – can be extremely difficult to remove. A seasoned professional will know exactly how to tackle that built-up debris and will be able to effectively remove it from all of the components within your fireplace; the damper, the firebox, the doors, the screens, etc.
The Right Tools and Equipment
Cleaning out a fireplace requires a lot more than just a vacuum and some sudsy water. A reputable fireplace cleaning professional will have all of the necessary tools and equipment to get the job done the right way; state-of-the-art vacuums, cutting-edge brooms, advanced solvents, and more. Sure, you could purchase these tools and supplies on your own, but do you know exactly what you’ll need or how to use them?
Properly cleaning out a fireplace is vital for your safety. If the debris isn’t effectively removed, there’s a chance that the blaze will end up burning far beyond your fireplace; it could quickly engulf your entire home! Creosote, a byproduct of combustion, is highly flammable. Every time you use your fireplace, this sticky substance collects within all of the interior components, including the bricks, the damper, the doors, and even the screens. Creosote is a hard, sticky substance and it can be extremely difficult to remove on your own. To ensure the safety of your home and family, having a professional do the job is definitely in your best interest.
Improved Aesthetic Appeal
Dirty bricks, built-up ash, and soot; dirt and debris detract from the visual appeal of your fireplace. A professional will offer a range of services, such as fireplace brick cleaning, vacuuming, sweeping, dusting, and more. These services will restore the beauty of your fireplace so you can continue to enjoy its aesthetic qualities.
A lot of Hamilton Heights homeowners assume that professional fireplace chimney cleaning costs will be more than they want to spend; hence the reason many people end up trying to DIY this all-important job. However, the truth is, cleaning a fireplace yourself can actually cost you a lot more than hiring a professional fireplace cleaning service.
Cleaning a fireplace requires numerous tools and supplies, the cost of which can be pretty high. Plus, if you damage the fireplace or you fail to properly clean it and a fire starts, the repairs can be exorbitant. Given all of these factors, hiring a professional will actually end up saving you money in the long run.
Between the setup, actually cleaning the fireplace, and then cleaning up after you’ve finished the job, fireplace cleaning can take several hours; not to mention the fact that it can be a very cumbersome task. If you aren’t keen on the idea of spending a day off covered in soot and ash and tidying up a huge mess, you should definitely hire a pro to clean your fireplace for you!
Peace of Mind
Given the money you’ll save, the ease, the improved safety, and the overall better results you’ll receive, when you hire a professional fireplace cleaner, you’ll have peace of mind knowing that the job will be done the right way.
Looking for Fireplace Cleaning Near Me? Contact Ageless Chimney!
If you live in the Hamilton Heights, NY area and you’re looking for a professional fireplace cleaner, contact Ageless Chimney! With more than a decade of experience, our fully licensed, insured, bonded, and Better Business Bureau accredited company offers a full range of fireplace cleaning services and provides outstanding results. In fact, our long-time clients consider us the best fireplace cleaner in New York County, and that’s a title that we’re really proud of.
At Ageless Chimney, customer satisfaction is our top priority. Our highly trained technicians will go to great lengths to ensure that all of your needs are met. When you hire us to clean your fireplace, you can have complete confidence knowing that we’ll exceed your expectations.
To learn more about our fireplace cleaning service, to request a free estimate, or to schedule an appointment, please call 516-795-1313 today! We look forward to working with you and restoring the beauty, function, and safety of your fireplace.
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