- Gary R.- Yelp
What a horrible experience. They came to work on my chimney and the ladder falls on my S550 Mercedes Benz causing body damage and totally messing up my railings for the stoop and breaking my solar lights for the steps as well. They did not even mention the damage to my car I had to find out by watching the Vivint video. I called Charlie and he did arrange to have my car fixed and he paid for the damages. I had to pay for the lights to replace the ones that were broken and was never reimbursed. My steps are still loose from the ladder falling on them. I spoke with Bob the owner to let him know the railings for the steps were very loose and needed repair after waiting 6 weeks for Charlie to fix things. Charlie finally came and put the lights on that I had to buy on my own and I was not reimbursed. However the railings remain very loose and the advice I was given by Charlie was, "Just replace the rails. We could give you a good price. " My rails were perfectly fine before Ageless Chimney damaged them when the ladder fell. This caused damage to my rails, solar lights for the rails, solar lights for the garden, and my car. Bob the owner said he would come by to make it right but never did. My rail remains very loose, and I was never reimbursed for the lights. What a major inconvenience Ageless Chimney caused me. I will say the work done on the Chimney was good. I wish they were more professional as they came highly recommended. They acted like they were doing me a favor or I was inconveniencing them when I wanted things fixed. The nicest person was the receptionist on the phone. I will now have to pay to get my rails redone unfortunately due to their error of not securing their ladder. Unreal.Lorraine G.- Yelp
First let me start off my saying Charlie was very nice during the consult and then when him and his crew came back to do the job, the Chimney looked great. Second, I didn't notice at the time when the chimney was completed that both gutters needed to be replaced due to the cement that was used to fixed the chimney. When we contacted Ageless Chimney in regards to this matter, Christian (who was with Charlie during the repairs) came out and stated that he would replace the gutters as long as we got the materials. It took about a month for Christian to come out because according to him this was a favor. For the money that the company asked for the repair once they crew noticed there was an issued w/the gutters they should have notified the home owners and then allow the home owners to decide if they wanted to replace the gutters. Christian arrived today with a NASTY ATTITUDE. When he finished I asked him why did he only replace one of the two gutters, he stated this was a conversation he previously had with my Mom, that one of the gutters would be replaced and that he is not coming back to place the other gutter.
I would not advise ANYBODY to use this company, it starts off good they do half the work, take your money and the moment there is a issue w/the repairs the repair men are NASTY INDIVIDUALS. My family and I WORK HARD FOR OUR MONEY AND DO NOT APPRECIATE THE SELFISHNESS OF THIS BUSINESS.
- steven orandello
I had this company come by and fix my chimney. The owner Bobby is a great guy. I saw some of his videos on Facebook and decided to give them a call and I am glad I did. The last gut did a horrible job the chimney was falling in.
The job came out great. If you need any masonry work done. I would definitely give them a call first. I don't think you will be disappointed . Thanks
- Alesya N.- Yelp
Had the pleasure of meeting Bob this week to fix our chimney which had no cap or liner on it for years apparently (found dead birds inside gross). He beat out a previous estimate and did an amazing job! Came at straight 9am, explained everything and was done by 11. Super nice, professional, and clean. Would recommend to anyone!Joseph S.- Yelp
I was having a boiler installed and my boiler guy said that we need somebody to clean out the chimney before he starts the boiler up so last minute I was scrambling around trying to find somebody who could get there within the next few hours. I call these guys and they were able to come within a couple of hours and clean out my chimney but they ran into was a clogged chimney with the clay falling apart clogging my chimney so these guys are put in an insert and a cap while it was dark out. Got my boiler running cuz it was like 30 degrees out here in New York and was able to get heat that night if it wasn't for these guys I don't know what I would have done thank you guys you're the best highly recommended
- Jackie C.- Yelp
Professional, quick and informative! We needed a chimney cleaning and after reviewing a few companies we went with Ageless and I am SO glad that we did! They were on time as scheduled, quick, clean and they even took the time to explain to us (first time fireplace users) how to use it. Very professional and would recommend them in an instant!
- Frank C.- Yelp
This contractor is legit. Right from the phone call to the installation. The receptionist scheduled someone to come out and called me to let me know they were on there way. Bobby arrived on time, with his crew, and provided me with a full explanation of what needed to be done, what materials he uses, all the material specifications, how the chimney liner installation was to be done, cost and warranty. He was neat and clean and made sure I was satisfied throughout each step of the installation.
As an Engineer, I expect someone who is knowledgeable, experienced, affordable (within reason), and can produce good quality work. Bobby from Ageless Chimney met all those qualities and deserves this review.
- Kathleen S.- Yelp
Unfortunately not thrilled with work that was done. We had them redo our stoop with the understanding all sides would be bricked like original, it wasn't. Sides were stuccoed. Plus gaps between bricks on steps where water would seep and in winter when frozen would cause cracks. The stone was marked up and they destroyed grass by cutting stone on it. Would not recommend at all.
- Doug D.- Yelp
Bob and his staff were amazing. They came on time did all the work mentioned and were so clean you would not even know they were there. All the workers were very good and perfectionists. They explained everything they were doing. They fixed our chimney and front stoop. Their prices were very reasonable. I highly recommend them.Gene T.- Yelp
Made an appointment 2 weeks in advance to have them look at my chimney Between 8-10. (I have to leave for work at 10:30.)
Charlie calls at 9:50 telling me he'll be there in 45 minutes. They are not reliable. They cannot be counted on to keep their word and it is probably reflected in their work. I would not consider hiring them. They treat people like garbage.
Ageless Chimney: A Top Rated Queens County Fireplace Repair Service
Do you live in Auburndale, NY? Are you looking for a fireplace repair service? If so, chances are like most homeowners, you’ve been searching the internet for fireplace repair. While entering terms like “fireplace repair near me”, “fireplace technician near me”, and “gas fireplace repair near me” can certainly be an effective way to find a reputable fireplace repair company, this method can be tedious. There are dozens of companies that offer fireplace restoration and repair in Queens County and you have to weed through all of the results in order to find a technician that offers the services you require and has the necessary credentials, which can end up taking a tremendous amount of time.
If you’re looking for a faster and easier way to find a reliable fireplace repair service in Auburndale, NY that offers the services you need at a price you can afford and has a proven track record of success, instead of worrying about the hassle of searching online, contact Ageless Chimney!
About Ageless Chimney
Established in 2006, Ageless Chimney is a locally owned and operated chimney and fireplace repair and maintenance company. We’re fully licensed, insured, and bonded, which is a true testament to our commitment to ensuring the safety of our clients. To further ensure your safety, all of our technicians receive extensive training on the latest fireplace repair techniques and strategies. We use the highest quality equipment and the most cutting edge technologies to deliver successful results.
Since one of our owners is present at every job, you can have confidence knowing that your fireplace repairs will receive the attention that they require. The owners of Ageless Chimney work alongside our technicians to make sure that every detail is covered, that all of the work is performed correctly, and to certify that the results meet our high standards.
Customer Satisfaction is Our Top Priority
At Ageless Chimney, customer satisfaction is our top priority. We always put the needs of the clients we serve first. When you work with us, you’ll be involved in every step of the process. We’ll make sure that you are fully aware of every step we are taking to repair your fireplace and our technicians will never proceed until they receive your approval.
In addition to offering outstanding results for your fireplace, we’ll treat your home as if it’s our own. Our crew will protect all surrounding surfaces prior to cleaning out or repairing your fireplace to prevent the floors and furnishings from being damaged. We use the most powerful vacuums to remove all dirt and debris and when we’re finished, nothing will be left behind but a properly and safely functioning fireplace.
Full-Service Fireplace Repair and Maintenance
Ageless Chimney offers a full range of fireplace repair services, including:
- Comprehensive inspections
- Masonry repairs
- Brick, stone, and tile cleaning
- Damper repairs and installations
- Screen repairs and installations
- Fireplace door cleaning and repairs
- Hearth upgrades
At Ageless Chimney, we also provide chimney inspections, cleanings, and repairs. In addition to your fireplace, our team of experts can assess your chimney for any damages, make any repairs that may be required, and thoroughly clean the structure. Because of the wide range of services we offer, the residents of Auburndale, NY consider us their one-stop fireplace repair and maintenance shop. From the chimney cap to the firebox, we’ll make sure that every component of your fireplace is functioning properly, clean, and safe to use.
A Reputation of Success
Since a fireplace is such an important aspect of your home, you don’t want to work with just any fireplace repair service; you want to work with the best. At Ageless Chimney, our stellar reputation is proof positive that you can count on us to handle all of your needs.
We’re fully accredited with the Better Business Bureau, where we consistently receive an A+ rating. Home Advisor has named us one of the Top Rated fireplace repair companies in Queens County, and in 2018, Angie’s List awarded us their Super Service Award. In addition to these achievements, we also have a long list of stellar reviews on Yelp and Google. The honorable recognition that we have received certifies just how reliable our fireplace repair service is and how committed we are to ensuring the safety and satisfaction of our clients.
For Reliable Queens County Fireplace Repair You Can Trust, Contact Ageless Chimney Today!
When it comes to fireplace repairs, don’t bother with the rest; contact the best fireplace repair company in Queens County: Ageless Chimney. We’re fully confident that we’ll meet all of your needs and exceed all of your expectations.
Whether you’re in need of wood-burning or gas fireplace repair in Queens County, get in touch with us today! To learn more about our services, to receive a free estimate, or to schedule an appointment, call 516-795-1313. Our associates are standing by and ready to assist you with all of your fireplace repair needs.
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