• Gary R. Avatar
    Gary R.
    1 star rating
    - Yelp

    What a horrible experience. They came to work on my chimney and the ladder falls on my S550 Mercedes Benz causing body damage and totally messing up my railings for the stoop and breaking my solar lights for the steps as well. They did not even mention the damage to my car I had to find out by watching the Vivint video. I called Charlie and he did arrange to have my car fixed and he paid for the damages. I had to pay for the lights to replace the ones that were broken and was never reimbursed.  My steps are still loose from the ladder falling on them. I spoke with Bob the owner to let him know the railings for the steps were very loose and needed repair after waiting 6 weeks for Charlie to fix things. Charlie finally came and put the lights on that I had to buy on my own and I was not reimbursed. However the railings remain very loose and the advice I was given by Charlie was, "Just replace the rails. We could give you a good price. " My rails were perfectly fine before Ageless Chimney damaged them when the ladder fell. This caused damage to my rails, solar lights for the rails, solar lights for the garden, and my car. Bob the owner said he would come by to make it right but never did. My rail remains very loose, and I was never reimbursed for the lights. What a major inconvenience Ageless Chimney caused me. I will say the work done on the Chimney was good. I wish they were more professional as they came highly recommended. They acted like they were doing me a favor or I was inconveniencing them when I wanted things fixed. The nicest person was the receptionist on the phone. I will now have to pay to get my rails redone unfortunately due to their error of not securing their ladder. Unreal.

    Adam G. Avatar
    Adam G.
    5 star rating
    - Yelp

    Ageless Masonry put a patio of Cambridge pavers in my backyard and I couldn't be happier. The attention to detail was top notch as well as their professionalism and the finished product is fantastic. I highly recommend this company for anyone with masonry needs.

  • Julieann C. Avatar
    Julieann C.
    5 star rating
    - Yelp

    This Chimney company is reliable! Sherwood(owner) and one other guy showed up at the time they said they would and they were very professional. They put chimney cap's, and a new liner in for a great price. They were fast, and efficient. I would definitely recommend this company.

    Bill S. Avatar
    Bill S.
    5 star rating
    - Yelp

    I highly recommend these guys. (Bob/Christian)They came right on time and were extremely neat and professional. They did a great job at a reasonable price.

  • Christian G. Avatar
    Christian G.
    5 star rating
    - Yelp

    My chimney recently got damaged by superstorm sandy. I gave ageless chimney a call after their website provided me with great information. The owner Bob came to my house the same week. They were able to rebuild and fix my chimney so I could use heat and hot water.  I was so impressed with the way the company was efficient and clean.  Highly recommend them!

    Doug D. Avatar
    Doug D.
    5 star rating
    - Yelp

    Bob and his staff were amazing. They came on time did all the work mentioned and were so clean you would not even know they were there. All the workers were very good and perfectionists. They explained everything they were doing. They fixed our chimney and front stoop. Their prices were very reasonable. I highly recommend them.

  • Karen B. Avatar
    Karen B.
    5 star rating
    - Yelp

    These guys were great! They did a beautiful job of fixing our stoop, driveway and driveway border. I would recommend them for any kind of outdoor work. Always on time, .very professional.... and they charge reasonable rates.

    Stacey Blatt Avatar
    Stacey Blatt
    - Google

    Would highly recommend this company. They had excellent customer service! From the beginning phone call with Cheryl the receptionist to the workers Keith and Kyle that installed a stainless steel chimney liner today. This company was a pleasure to deal with, fast, had great prices, meticulous work, and highly recommended:)

  • glenda s. Avatar
    glenda s.
    5 star rating
    - Yelp

    They came on time as scheduled. Very good job  meticulous on they're work and cleaned up after themselves. Very professional. They're very fair on they're with competive pricing. I would highly recommend them and use them for future jobs

    Jenna K. Avatar
    Jenna K.
    5 star rating
    - Yelp

    Thank you Sherwood and crew for your exceptional job & advice at my Bethpage home. Prompt, professional and honest service and now enjoying my fireplace again! Would definitely recommend to a friend!

  • Julian B. Avatar
    Julian B.
    5 star rating
    - Yelp

    A must hire.  I have yet to see this level of commitment to achieve customer satisfaction and dedication to one's craft.  I deliberately took over a year to write this because I wanted to make sure my issue was resolved. I had a leak around my chimney that was difficult to remedy and water was coming into my attic.  Generally speaking, my chimney and flashing were in good condition according to several experts, and many couldn't understand why I was having leaks.  A wide range of options were presented by different vendors as well as pricing.  Ageless recommended repointing the chimney, so I agreed and the price was reasonable.  After they finished the job, and after a hard rain, I saw that I was still having leaks.  I called Ageless, and they came back to remedy the issue.  About a month later, I was still having issues.  I called Ageless again, and they came back a third time.Long story short, this project started in late 2017.  These guys came back at least 5 times (no additional cost) over the course of 9 months and threw the kitchen sink at this (why a sink at a chimney?  I don't know).  They were fixing things that were out of original scope and around the chimney under pretense that water was traveling and entering my attic from unobservable areas.  This additional work was at no additional cost as well and I approved all work.  They even repointed the job a second time- no cost.  All I know is that I met the entire team over the course of 9 months.  All three gentlemen are cordial and knowledgable and committed to solving your problem.  Not once was frustration directed at me.  Unless they have zero overhead costs, I'd be surprised if they broke even on this job. I'm writing this because you want to see guys like this be successful. Hire them.

    Scott M. Rosenberg Avatar
    Scott M. Rosenberg
    - Google

    Very professional. I thought our chimney was clogged, and called hoping they could come out the same day. They were at my house a few hours later, and had called to give an updated ETA which was great because I work nearby and was able to run home to meet them. The guy that came out (Sherwood) was friendly, explained everything to me, worked quickly and overall did an excellent job. I hope I don't have more chimney issues anytime soon, but if I do I'll be calling Ageless again.

  • S. Young Avatar
    S. Young
    - Google

    Great customer service!!! They were very professional and did a great job on my fireplace. I will definitely use this company again.

    Kevin F. Avatar
    Kevin F.
    5 star rating
    - Yelp

    Had Ageless come back to give me an estimate on a new bluestone stoop and a new walkway from pavers. The owner Bob came over and he has a way of making you feel comfortable. The price was almost what I had expected. Within a few weeks they had all their materials and started their work. They were neat and efficient which is what I am looking for when hiring a contractor.  We couldn't be happier with how the stoop came out and it gave our house the curb appeal that it needed.

  • Frank C. Avatar
    Frank C.
    5 star rating
    - Yelp

    This contractor is legit. Right from the phone call to the installation. The receptionist scheduled someone to come out and called me to let me know they were on there way. Bobby arrived on time, with his crew, and provided me with a full explanation of what needed to be done, what materials he uses, all the material specifications, how the chimney liner installation was to be done, cost and warranty.  He was neat and clean and made sure I was satisfied throughout each step of the installation.

    As an Engineer, I expect someone who is knowledgeable, experienced, affordable (within reason), and can produce good quality work. Bobby from Ageless Chimney met all those qualities and deserves this review.

    steven orandello Avatar
    steven orandello
    - Google

    I had this company come by and fix my chimney. The owner Bobby is a great guy. I saw some of his videos on Facebook and decided to give them a call and I am glad I did. The last gut did a horrible job the chimney was falling in.
    The job came out great. If you need any masonry work done. I would definitely give them a call first. I don't think you will be disappointed . Thanks

  • Joseph S. Avatar
    Joseph S.
    5 star rating
    - Yelp

    I was having a boiler installed and my boiler guy said that we need somebody to clean out the chimney before he starts the boiler up so last minute I was scrambling around trying to find somebody who could get there within the next few hours. I call these guys and they were able to come within a couple of hours and clean out my chimney but they ran into was a clogged chimney with the clay falling apart clogging my chimney so these guys are put in an insert and a cap while it was dark out. Got my boiler running cuz it was like 30 degrees out here in New York and was able to get heat that night if it wasn't for these guys I don't know what I would have done thank you guys you're the best highly recommended

    Adrienne Testa Avatar
    Adrienne Testa
    - Google

    Honest, professional and willing to answer question. I took a shot with this company, when I sought help for what I thought was a chimney problem. They came checked out my heating , hot water systems and
    chimney. I was relieved there was no problem and happily surprised when there was no charge. Anyone needing a reliable, honest and professional chimney company can rest assure you have found them with this company.

  • Libby L. Avatar
    Libby L.
    5 star rating
    - Yelp

    Mike, Greg, and Danielle were wonderfully helpful! They were super responsive. Danielle was very organized and helped me schedule ASAP. Greg and his colleague arrived on time. They were very professional and kind. They took the time to explain everything to me. Mike (the owner) was also very nice and professional when we spoke on the phone. I would highly recommend Ageless Chimney.

    Gene T. Avatar
    Gene T.
    1 star rating
    - Yelp

    Made an appointment 2 weeks in advance to have them look at my chimney Between 8-10.  (I have to leave for work at 10:30.)
    Charlie calls at 9:50 telling me he'll be there in 45 minutes.   They are not reliable.  They cannot be counted on to keep their word and it is probably reflected in their work.  I would not consider hiring them.  They treat people like garbage.

For Efficient and Affordable Gas Fireplace Repair in Glendale, NY, Contact Ageless Chimney

Do you live in the Glendale, NY area? Have you been looking for gas fireplace repair near me that’s both efficient and affordable? Have your search results led you nowhere? If you answered ‘yes’ to any of these questions, then you’re in the right place! As a leading Queens County fireplace repair company, you can count on Ageless chimney to handle all of your needs for a price that you can truly afford. From pilot light issues to thermocouple problems, with gas fireplace repair service from Ageless Chimney, you can have confidence knowing that you’ll receive the best results possible. When it comes to fireplace restoration in Glendale, NY, we’ve got you covered!

Whether you use it for warmth or ambiance, a gas fireplace is a fantastic feature in your Glendale home. You don’t have to struggle with trying to light a fire, constantly add logs, or cleaning up the mess that wood-burning fireplaces leave behind. With the flip of a switch, you have instant fire! Plus, gas fireplaces are safer, more eco-friendly, and more cost-effective than traditional wood-burning fireplaces.

While gas fireplaces certainly offer a number of benefits, they aren’t problem-free. A gas fireplace can experience a number of issues, and when it does, you need to call in the help of an expert.

Signs Your Gas Fireplace Needs to be Repaired

The following are telltale signs that something’s amiss with your gas fireplace:

  • Discolored glass. If your fireplace is functioning properly, the flames should be clearly visible through the glass that surrounds it. If the glass is discolored, that’s a sign of excessive soot buildup. One of the major benefits of gas fireplaces is the minimal soot they produce; however, they can produce excessive amounts of soot, and when they do, the glass becomes foggy or develops black patches. There are a number of reasons why soot buildup can occur: the logs may be too close to the glass, there could be an airflow problem, or the ports could be clogged, for example.
  • An odd odor. If your gas fireplace is new, you might notice some odor the first few times you light it. This odor is known as off-gassing and it occurs as a result of chemicals that were applied during construction, such as paint. This “new fireplace” smell is normal and harmless, and after you light a few fires, it should burn off. If, however, your gas fireplace – new or old – is producing a strange rotten egg-like smell, there may be a gas leak. Since natural gas is completely odorless, mercaptan, an organic substance that is comprised of a combination of sulfur, hydrogen, and carbon. Mercaptan produces an unmistakable rotten egg odor, which is why it’s added to gas, as it makes the colorless and odorless substance detectable. If you notice the smell of rotten eggs coming from your gas fireplace, chances are you have a gas leak. It goes without saying that gas leaks are extremely dangerous, so if you detect a rotten egg smell, immediately turn off the fireplace call your gas supplier and a professional technician right away.
  • Pilot light problems. Just like a boiler, a gas fireplace features a pilot light to supply the gas that’s needed for combustion. If the pilot light keeps shutting off, something is definitely awry. Typically, the problem is associated with the thermocouple, which covers the pilot light when the gas is turned off to prevent it from leaking. If the fire shuts off or the flames aren’t as high as they usually are, the thermocouple may be damaged or it could be covered in soot. Pilot light issues could also be linked to bad wiring, which you should never attempt to correct on your own.
  • Strange sounds. Even when they’re operating properly, gas fireplaces do make some degree of noise; however, if you notice any sounds that seem different than usual – rumbling, roaring, shrieking, or grinding, for example – you should arrange to have it checked out by a professional.

If you are experiencing any of the above-mentioned issues, contact a reputable Queens County fireplace repair service, like Ageless Chimney, as soon as possible.

Gas Fireplace Repair from Ageless Chimney

If you’ve been searching for fireplace repair near me, look no further than Ageless Chimney! Our highly trained technicians have the knowledge and experience that are needed to fully assess your gas fireplace and the necessary tools to accurately detect and properly correct any issues. We’ll check all of the working components, including the ports, ventilation, pilot light, fan, logs, and flue; we’ll also assess the heat output.

Once we’ve identified the problem, we’ll make the repairs that are required quickly and affordably so you can get back to enjoying all of the benefits that a gas fireplace offers. If your fireplace is in need of cleaning, we can take care of that for you, too! Our crew will clean the logs, glass, and firebox to remove any dust, dirt, and debris that has accumulated.

We’ll take great care to protect all of the surrounding surfaces of your home while we work to prevent the spread of debris. When we’re finished, we’ll leave nothing behind but a properly functioning and beautiful fireplace.

With Ageless Chimney, Your Search for the Best Fireplace Technician Near Me is Over!

With an A+ rating from the Better Business Bureau and as the recipient of the coveted Angie’s List Super Service Award, our fully licensed, insured, and bonded fireplace repair company is regarded as one of the best fireplace repair services in the Queens County area.

Find out for yourself why so many Glendale, NY homeowners count on us for their gas fireplace repair needs. Call 516-795-1313 for a free estimate or to schedule an appointment to have your gas fireplace inspected and repaired. At Ageless Chimney, we do fireplace repairs right!

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