- Lisa D.- Yelp
Everything about this company was very professional beginning with the friendly receptionist in the office. She scheduled to have someone come out for an estimate a few days after my call. Someone called to confirm the appt a couple of days prior. Charlie and Terry showed up early (could it get any better?!) and my parents felt so comfortable with their ability to complete the work, they had them just take care of it on the spot! Everyone I interacted with on this repair was so pleasant and friendly! Would not hesitate to use them again or to recommend to others.Alesya N.- Yelp
Had the pleasure of meeting Bob this week to fix our chimney which had no cap or liner on it for years apparently (found dead birds inside gross). He beat out a previous estimate and did an amazing job! Came at straight 9am, explained everything and was done by 11. Super nice, professional, and clean. Would recommend to anyone!
- Jimmy H.- Yelp
I was in need of custom chimney cap, and luckily I found Ageless Chimney on Instagram. Based on their Instagram account, they seemed to be very reputable. I was dealing with Charlie Rohm, whom was an absolute gentleman, patient, and very knowledgeable. Charlie never left me hanging and was always in contact with me. From the first day of ordering to the install, everything went smooth. Thanks to Charlie, I would definitely recommend Ageless. Check out there instagram account, it speaks for itself. Once again, thanks Charlie!Julian B.- Yelp
A must hire. I have yet to see this level of commitment to achieve customer satisfaction and dedication to one's craft. I deliberately took over a year to write this because I wanted to make sure my issue was resolved. I had a leak around my chimney that was difficult to remedy and water was coming into my attic. Generally speaking, my chimney and flashing were in good condition according to several experts, and many couldn't understand why I was having leaks. A wide range of options were presented by different vendors as well as pricing. Ageless recommended repointing the chimney, so I agreed and the price was reasonable. After they finished the job, and after a hard rain, I saw that I was still having leaks. I called Ageless, and they came back to remedy the issue. About a month later, I was still having issues. I called Ageless again, and they came back a third time.Long story short, this project started in late 2017. These guys came back at least 5 times (no additional cost) over the course of 9 months and threw the kitchen sink at this (why a sink at a chimney? I don't know). They were fixing things that were out of original scope and around the chimney under pretense that water was traveling and entering my attic from unobservable areas. This additional work was at no additional cost as well and I approved all work. They even repointed the job a second time- no cost. All I know is that I met the entire team over the course of 9 months. All three gentlemen are cordial and knowledgable and committed to solving your problem. Not once was frustration directed at me. Unless they have zero overhead costs, I'd be surprised if they broke even on this job. I'm writing this because you want to see guys like this be successful. Hire them.
- Paul P.- Yelp
We called Ageless Chimney because we were not happy with the company we had used previously. They were terrific -- turned up on time, showed us pictures/videos of the work that needed doing (and more pictures after they had done it), and offered good prices. Christian and Bob came back to do the work that we needed on a Saturday, and they were extremely professional and efficient, did a great job, and cleaned up after themselves.
- steven orandello
I had this company come by and fix my chimney. The owner Bobby is a great guy. I saw some of his videos on Facebook and decided to give them a call and I am glad I did. The last gut did a horrible job the chimney was falling in.
The job came out great. If you need any masonry work done. I would definitely give them a call first. I don't think you will be disappointed . Thanks
- Isabel F.- Yelp
Our oil company came to do the annual boiler cleaning and said there was a nest in the chimney. I had their recommended chimney company come for an estimate and they said we needed a new liner and brickwork (we have a very old house so I wasn't surprised), but their price seemed high. I'm usually wary about calling a company without a personal recommendation, but I called Ageless based on their on-line reviews and couldn't be happier. Their price was considerably less than we were quoted by the first company. They arrived on time, were able to do the work same day and were done in about an hour. The guys were very professional and everything was clean when they left. Don't be surprised if you see this same review on other web sites - I'm very happy to recommend this company!
- Frank C.- Yelp
This contractor is legit. Right from the phone call to the installation. The receptionist scheduled someone to come out and called me to let me know they were on there way. Bobby arrived on time, with his crew, and provided me with a full explanation of what needed to be done, what materials he uses, all the material specifications, how the chimney liner installation was to be done, cost and warranty. He was neat and clean and made sure I was satisfied throughout each step of the installation.
As an Engineer, I expect someone who is knowledgeable, experienced, affordable (within reason), and can produce good quality work. Bobby from Ageless Chimney met all those qualities and deserves this review.Don R.- Yelp
I Call this company to take my chimney down and rebuild it..they gave me a great price and were one of the most professional company I've seen in a long time..it started off right from the girl on the phone to sherwood making my chimney come out to my tuff standards..this is a very nice and professional crew..I would recommend these guys to everyone
- Tms T.- Yelp
The staff arrived during the timeframe that was stated. I originally asked for chimney and boiler sweep but one of the guys took a look and said I didn't need the boiler sweep which id have never known. They were fast and efficient. When they went up to the roof they took pictures to show the damage I had and offered an estimate for future work. Staff was knowledgeable and helpful as myself and my family have never owned a fireplace. Will use againKevin F.- Yelp
Had Ageless come back to give me an estimate on a new bluestone stoop and a new walkway from pavers. The owner Bob came over and he has a way of making you feel comfortable. The price was almost what I had expected. Within a few weeks they had all their materials and started their work. They were neat and efficient which is what I am looking for when hiring a contractor. We couldn't be happier with how the stoop came out and it gave our house the curb appeal that it needed.
- Joseph Sorce
Bobby and Sherwood came to our house in Massapequa after my wife and I had been dealing with a leaking chimney for weeks. After providing us with a reasonable estimate they performed the work the following day and our chimney has not had a leak since through several storms. Would definitely recommend them to family and friends.
- Kathleen S.- Yelp
Unfortunately not thrilled with work that was done. We had them redo our stoop with the understanding all sides would be bricked like original, it wasn't. Sides were stuccoed. Plus gaps between bricks on steps where water would seep and in winter when frozen would cause cracks. The stone was marked up and they destroyed grass by cutting stone on it. Would not recommend at all.
- Gene T.- Yelp
Made an appointment 2 weeks in advance to have them look at my chimney Between 8-10. (I have to leave for work at 10:30.)
Charlie calls at 9:50 telling me he'll be there in 45 minutes. They are not reliable. They cannot be counted on to keep their word and it is probably reflected in their work. I would not consider hiring them. They treat people like garbage.Gary R.- Yelp
What a horrible experience. They came to work on my chimney and the ladder falls on my S550 Mercedes Benz causing body damage and totally messing up my railings for the stoop and breaking my solar lights for the steps as well. They did not even mention the damage to my car I had to find out by watching the Vivint video. I called Charlie and he did arrange to have my car fixed and he paid for the damages. I had to pay for the lights to replace the ones that were broken and was never reimbursed. My steps are still loose from the ladder falling on them. I spoke with Bob the owner to let him know the railings for the steps were very loose and needed repair after waiting 6 weeks for Charlie to fix things. Charlie finally came and put the lights on that I had to buy on my own and I was not reimbursed. However the railings remain very loose and the advice I was given by Charlie was, "Just replace the rails. We could give you a good price. " My rails were perfectly fine before Ageless Chimney damaged them when the ladder fell. This caused damage to my rails, solar lights for the rails, solar lights for the garden, and my car. Bob the owner said he would come by to make it right but never did. My rail remains very loose, and I was never reimbursed for the lights. What a major inconvenience Ageless Chimney caused me. I will say the work done on the Chimney was good. I wish they were more professional as they came highly recommended. They acted like they were doing me a favor or I was inconveniencing them when I wanted things fixed. The nicest person was the receptionist on the phone. I will now have to pay to get my rails redone unfortunately due to their error of not securing their ladder. Unreal.
For Efficient and Affordable Gas Fireplace Repair in Kingsbridge Heights, NY, Contact Ageless Chimney
Do you live in the Kingsbridge Heights, NY area? Have you been looking for gas fireplace repair near me that’s both efficient and affordable? Have your search results led you nowhere? If you answered ‘yes’ to any of these questions, then you’re in the right place! As a leading Bronx County fireplace repair company, you can count on Ageless chimney to handle all of your needs for a price that you can truly afford. From pilot light issues to thermocouple problems, with gas fireplace repair service from Ageless Chimney, you can have confidence knowing that you’ll receive the best results possible. When it comes to fireplace restoration in Kingsbridge Heights, NY, we’ve got you covered!
Whether you use it for warmth or ambiance, a gas fireplace is a fantastic feature in your Kingsbridge Heights home. You don’t have to struggle with trying to light a fire, constantly add logs, or cleaning up the mess that wood-burning fireplaces leave behind. With the flip of a switch, you have instant fire! Plus, gas fireplaces are safer, more eco-friendly, and more cost-effective than traditional wood-burning fireplaces.
While gas fireplaces certainly offer a number of benefits, they aren’t problem-free. A gas fireplace can experience a number of issues, and when it does, you need to call in the help of an expert.
Signs Your Gas Fireplace Needs to be Repaired
The following are telltale signs that something’s amiss with your gas fireplace:
- Discolored glass. If your fireplace is functioning properly, the flames should be clearly visible through the glass that surrounds it. If the glass is discolored, that’s a sign of excessive soot buildup. One of the major benefits of gas fireplaces is the minimal soot they produce; however, they can produce excessive amounts of soot, and when they do, the glass becomes foggy or develops black patches. There are a number of reasons why soot buildup can occur: the logs may be too close to the glass, there could be an airflow problem, or the ports could be clogged, for example.
- An odd odor. If your gas fireplace is new, you might notice some odor the first few times you light it. This odor is known as off-gassing and it occurs as a result of chemicals that were applied during construction, such as paint. This “new fireplace” smell is normal and harmless, and after you light a few fires, it should burn off. If, however, your gas fireplace – new or old – is producing a strange rotten egg-like smell, there may be a gas leak. Since natural gas is completely odorless, mercaptan, an organic substance that is comprised of a combination of sulfur, hydrogen, and carbon. Mercaptan produces an unmistakable rotten egg odor, which is why it’s added to gas, as it makes the colorless and odorless substance detectable. If you notice the smell of rotten eggs coming from your gas fireplace, chances are you have a gas leak. It goes without saying that gas leaks are extremely dangerous, so if you detect a rotten egg smell, immediately turn off the fireplace call your gas supplier and a professional technician right away.
- Pilot light problems. Just like a boiler, a gas fireplace features a pilot light to supply the gas that’s needed for combustion. If the pilot light keeps shutting off, something is definitely awry. Typically, the problem is associated with the thermocouple, which covers the pilot light when the gas is turned off to prevent it from leaking. If the fire shuts off or the flames aren’t as high as they usually are, the thermocouple may be damaged or it could be covered in soot. Pilot light issues could also be linked to bad wiring, which you should never attempt to correct on your own.
- Strange sounds. Even when they’re operating properly, gas fireplaces do make some degree of noise; however, if you notice any sounds that seem different than usual – rumbling, roaring, shrieking, or grinding, for example – you should arrange to have it checked out by a professional.
If you are experiencing any of the above-mentioned issues, contact a reputable Bronx County fireplace repair service, like Ageless Chimney, as soon as possible.
Gas Fireplace Repair from Ageless Chimney
If you’ve been searching for fireplace repair near me, look no further than Ageless Chimney! Our highly trained technicians have the knowledge and experience that are needed to fully assess your gas fireplace and the necessary tools to accurately detect and properly correct any issues. We’ll check all of the working components, including the ports, ventilation, pilot light, fan, logs, and flue; we’ll also assess the heat output.
Once we’ve identified the problem, we’ll make the repairs that are required quickly and affordably so you can get back to enjoying all of the benefits that a gas fireplace offers. If your fireplace is in need of cleaning, we can take care of that for you, too! Our crew will clean the logs, glass, and firebox to remove any dust, dirt, and debris that has accumulated.
We’ll take great care to protect all of the surrounding surfaces of your home while we work to prevent the spread of debris. When we’re finished, we’ll leave nothing behind but a properly functioning and beautiful fireplace.
With Ageless Chimney, Your Search for the Best Fireplace Technician Near Me is Over!
With an A+ rating from the Better Business Bureau and as the recipient of the coveted Angie’s List Super Service Award, our fully licensed, insured, and bonded fireplace repair company is regarded as one of the best fireplace repair services in the Bronx County area.
Find out for yourself why so many Kingsbridge Heights, NY homeowners count on us for their gas fireplace repair needs. Call 516-795-1313 for a free estimate or to schedule an appointment to have your gas fireplace inspected and repaired. At Ageless Chimney, we do fireplace repairs right!
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