- Bob Alarcon
I am truly satisfied. I have not used my fireplace for 4-5 years. The hamper was rusted. I called 3 companies for an estimate. 2 came in and said it would cost $450-$500. Ageless came in and first tried spraying WD40. It worked! And they didn't even charge me. I highly recommend this company.Louise S.- Yelp
Ageless Chimney was one of three estimates sought, and I'm glad that I chose them. Although it hasn't rained yet, I trust that the leak from failed flashing (no thanks to the previous roofers) is fixed, and the chimney on this 100+ year old home was completely re-pointed for the first time ever. From the professional office staff, to Keith the estimator, to Sherwood and Kevin who performed the work, thank you for giving me peace of mind from a job well done!
- Lorraine G.- Yelp
First let me start off my saying Charlie was very nice during the consult and then when him and his crew came back to do the job, the Chimney looked great. Second, I didn't notice at the time when the chimney was completed that both gutters needed to be replaced due to the cement that was used to fixed the chimney. When we contacted Ageless Chimney in regards to this matter, Christian (who was with Charlie during the repairs) came out and stated that he would replace the gutters as long as we got the materials. It took about a month for Christian to come out because according to him this was a favor. For the money that the company asked for the repair once they crew noticed there was an issued w/the gutters they should have notified the home owners and then allow the home owners to decide if they wanted to replace the gutters. Christian arrived today with a NASTY ATTITUDE. When he finished I asked him why did he only replace one of the two gutters, he stated this was a conversation he previously had with my Mom, that one of the gutters would be replaced and that he is not coming back to place the other gutter.
I would not advise ANYBODY to use this company, it starts off good they do half the work, take your money and the moment there is a issue w/the repairs the repair men are NASTY INDIVIDUALS. My family and I WORK HARD FOR OUR MONEY AND DO NOT APPRECIATE THE SELFISHNESS OF THIS BUSINESS.
- Jimmy H.- Yelp
I was in need of custom chimney cap, and luckily I found Ageless Chimney on Instagram. Based on their Instagram account, they seemed to be very reputable. I was dealing with Charlie Rohm, whom was an absolute gentleman, patient, and very knowledgeable. Charlie never left me hanging and was always in contact with me. From the first day of ordering to the install, everything went smooth. Thanks to Charlie, I would definitely recommend Ageless. Check out there instagram account, it speaks for itself. Once again, thanks Charlie!
- Kevin F.- Yelp
Had Ageless come back to give me an estimate on a new bluestone stoop and a new walkway from pavers. The owner Bob came over and he has a way of making you feel comfortable. The price was almost what I had expected. Within a few weeks they had all their materials and started their work. They were neat and efficient which is what I am looking for when hiring a contractor. We couldn't be happier with how the stoop came out and it gave our house the curb appeal that it needed.
- Stacey Blatt
Would highly recommend this company. They had excellent customer service! From the beginning phone call with Cheryl the receptionist to the workers Keith and Kyle that installed a stainless steel chimney liner today. This company was a pleasure to deal with, fast, had great prices, meticulous work, and highly recommended:)Julian B.- Yelp
A must hire. I have yet to see this level of commitment to achieve customer satisfaction and dedication to one's craft. I deliberately took over a year to write this because I wanted to make sure my issue was resolved. I had a leak around my chimney that was difficult to remedy and water was coming into my attic. Generally speaking, my chimney and flashing were in good condition according to several experts, and many couldn't understand why I was having leaks. A wide range of options were presented by different vendors as well as pricing. Ageless recommended repointing the chimney, so I agreed and the price was reasonable. After they finished the job, and after a hard rain, I saw that I was still having leaks. I called Ageless, and they came back to remedy the issue. About a month later, I was still having issues. I called Ageless again, and they came back a third time.Long story short, this project started in late 2017. These guys came back at least 5 times (no additional cost) over the course of 9 months and threw the kitchen sink at this (why a sink at a chimney? I don't know). They were fixing things that were out of original scope and around the chimney under pretense that water was traveling and entering my attic from unobservable areas. This additional work was at no additional cost as well and I approved all work. They even repointed the job a second time- no cost. All I know is that I met the entire team over the course of 9 months. All three gentlemen are cordial and knowledgable and committed to solving your problem. Not once was frustration directed at me. Unless they have zero overhead costs, I'd be surprised if they broke even on this job. I'm writing this because you want to see guys like this be successful. Hire them.
- Don R.- Yelp
I Call this company to take my chimney down and rebuild it..they gave me a great price and were one of the most professional company I've seen in a long time..it started off right from the girl on the phone to sherwood making my chimney come out to my tuff standards..this is a very nice and professional crew..I would recommend these guys to everyone
- Michael Mantione
Wanted to take a few minutes to pass along my experience with Ageless Chimney….my mother in law is 87 and she needed to have repairs made to her fire place chimney and to her front stoop. I went the normal route of asking around, for personal references before doing some research on the computer. I can tell you I was very apprehensive when I could not get any personal references. Quite frankly, I was most concerned about her being taken advantage of and me too….well let me tell you…I am super glad that I chose Ageless after receiving several estimates….their work and professionalism was simply outstanding…so good that I felt that I had to take the time to write this review…As for the longevity of their work, time will only tell but I am very confident in the results for the work that was performed and they warrantied it for ten years too.
Mike MGary R.- Yelp
What a horrible experience. They came to work on my chimney and the ladder falls on my S550 Mercedes Benz causing body damage and totally messing up my railings for the stoop and breaking my solar lights for the steps as well. They did not even mention the damage to my car I had to find out by watching the Vivint video. I called Charlie and he did arrange to have my car fixed and he paid for the damages. I had to pay for the lights to replace the ones that were broken and was never reimbursed. My steps are still loose from the ladder falling on them. I spoke with Bob the owner to let him know the railings for the steps were very loose and needed repair after waiting 6 weeks for Charlie to fix things. Charlie finally came and put the lights on that I had to buy on my own and I was not reimbursed. However the railings remain very loose and the advice I was given by Charlie was, "Just replace the rails. We could give you a good price. " My rails were perfectly fine before Ageless Chimney damaged them when the ladder fell. This caused damage to my rails, solar lights for the rails, solar lights for the garden, and my car. Bob the owner said he would come by to make it right but never did. My rail remains very loose, and I was never reimbursed for the lights. What a major inconvenience Ageless Chimney caused me. I will say the work done on the Chimney was good. I wish they were more professional as they came highly recommended. They acted like they were doing me a favor or I was inconveniencing them when I wanted things fixed. The nicest person was the receptionist on the phone. I will now have to pay to get my rails redone unfortunately due to their error of not securing their ladder. Unreal.
- Jackie C.- Yelp
Professional, quick and informative! We needed a chimney cleaning and after reviewing a few companies we went with Ageless and I am SO glad that we did! They were on time as scheduled, quick, clean and they even took the time to explain to us (first time fireplace users) how to use it. Very professional and would recommend them in an instant!
How to Find a Reputable Fireplace Technician Near Me
When the homeowners of Midwood, NY are looking or fireplace repair, Ageless Chimney is the first company they call. For more than 10 years, our fully licensed, insured, and bonded fireplace restoration and maintenance company has been providing property owners through the Kings County area with the highest quality, most reliable wood-burning and gas fireplace repair services. If you’re searching for a fireplace repair technician near me, look no further than Ageless Chimney!
If you own a fireplace, there’s no doubt that it’s a favorite feature in your home. It adds instant charm, serves as the focal point of family functions, and depending on the type of fireplace you have, it can be an excellent source of heat. However, just like any other component within your house, a fireplace can sustain damages. Water intrusion, creosote buildup, a broken pilot light, damaged brickwork; there are numerous issues that can arise. At the first sign of trouble, it’s imperative that you contact a repair professional. But you don’t want to work with just any repair company, you want to find a professional that you can rely on to get the job done the right way. How can you find a reputable fireplace technician near me? Below, you’ll find some handy tips to make your search a successful one.
Ask for Referrals
Do you know anyone who has a fireplace; a trusted friend, family member, or co-worker, perhaps? If so, ask them if they’ve ever worked with a fireplace repair technician and if so, if they would recommend the company’s services. Word-of-mouth recommendations are one of the best ways to find reputable professionals because the people you know and trust will share honest reviews.
If you don’t know anyone who has worked with a fireplace repair company, take your search to the Internet. There are a lot of fireplace repair companies in the Kings County area, and reliable professionals are sure to have websites. Enter terms like “fireplace technician near me”, “fireplace repair near me,” or “gas fireplace repair near me” into your browser and you’re bound to get a long list of results. Visit the websites of several of the companies you find. Check to see what type of services they offer to ensure that they can perform the specific repairs you require. Generate a list of at least three companies.
Look at Testimonials and Reviews
Once you have the names of a few different fireplace repair technicians that offer the service you need, dig a little deeper to find out what previous clients have to say. Most service providers will offer client testimonials right on their website; however, if they don’t that doesn’t mean they aren’t reputable. You can easily find out more information by checking reliable sites that offer reviews of local businesses; Angie’s List and Home Advisor are just two examples of review sites where you can find information about fireplace repair companies in Kings County. You should also check with the Better Business Bureau (BBB) to find out more information, as a company that offers high-quality services will be accredited with the BBB.
Next, you should arrange to have a consultation with the companies that you are considering working with. During your consultation, ask the following questions:
- What are your credentials?
- How long have you been in business?
- Are you licensed and insured?
- What are your rates?
- Do you offer a guarantee?
- What happens if something goes wrong?
- Can you offer an estimated timeframe for completion?
Based on the answers you receive, you’ll be able to better gauge which company will best meet your needs.
Impressions Mean a Lot
What type of impression does the company make? Like any other professional, you want to make sure that you’re working with a fireplace repair company that is friendly, knowledgeable, and that puts the needs of their customers first. If they seemed bothered by the questions you’re asking, if they don’t give you direct answers, or if they seem rude or standoffish, move onto the next company. Usually, the type of impression a company makes is a good indication of the type of service you can expect to receive and the kind of experience you’ll likely have.
Ageless Chimney: Kings County’s Most Trusted Fireplace Repair Company
The above-mentioned tips can certainly help you find a reputable fireplace repair company; however, instead of spending the time searching through all the different companies you’ll find when you search for a fireplace technician near me, why not contact a company that you know that you can rely on? Ageless Chimney is a locally owned and operated, fully licensed, insured, and bonded company that offers a full range of fireplace restoration and repair services. With an A+ rating from the Better Business Bureau, the winner of the Angie’s List Super Service Award, a Top Rated company on Home Advisor, and with dozens of stellar referrals from our previous clients, when you choose us for your fireplace maintenance and repair needs, you can be sure that you’ll receive exceptional results.
To find out more about our company, to request a free quote, or to schedule an appointment, please give us a call at 516-795-1313. At Ageless Chimney, we look forward to assisting you with all of your fireplace repair needs.