- Gary R.- Yelp
What a horrible experience. They came to work on my chimney and the ladder falls on my S550 Mercedes Benz causing body damage and totally messing up my railings for the stoop and breaking my solar lights for the steps as well. They did not even mention the damage to my car I had to find out by watching the Vivint video. I called Charlie and he did arrange to have my car fixed and he paid for the damages. I had to pay for the lights to replace the ones that were broken and was never reimbursed. My steps are still loose from the ladder falling on them. I spoke with Bob the owner to let him know the railings for the steps were very loose and needed repair after waiting 6 weeks for Charlie to fix things. Charlie finally came and put the lights on that I had to buy on my own and I was not reimbursed. However the railings remain very loose and the advice I was given by Charlie was, "Just replace the rails. We could give you a good price. " My rails were perfectly fine before Ageless Chimney damaged them when the ladder fell. This caused damage to my rails, solar lights for the rails, solar lights for the garden, and my car. Bob the owner said he would come by to make it right but never did. My rail remains very loose, and I was never reimbursed for the lights. What a major inconvenience Ageless Chimney caused me. I will say the work done on the Chimney was good. I wish they were more professional as they came highly recommended. They acted like they were doing me a favor or I was inconveniencing them when I wanted things fixed. The nicest person was the receptionist on the phone. I will now have to pay to get my rails redone unfortunately due to their error of not securing their ladder. Unreal.
- Steven F.- Yelp
Very Impressed! Showed up on time, gave me a great warranty and worked their A...... off on my 90 year old chimney. I really liked the fact that the owner of the company was involved in every step of the job. I am a licensed home inspector and would highly recommend ageless chimney to any and all of my clients.Joseph Sorce
Bobby and Sherwood came to our house in Massapequa after my wife and I had been dealing with a leaking chimney for weeks. After providing us with a reasonable estimate they performed the work the following day and our chimney has not had a leak since through several storms. Would definitely recommend them to family and friends.
- Ivy C.- Yelp
These guys cleaned our chimney, fixed issues we were having with it (we just bought the house) and showed us how to use the thing a la Boy Scouts style (our first home and first fireplace), which obviously was above and beyond. Their employees were helpful, professional, and quick. In and out of my house in no time. Very likeable staff and reasonable prices. Definitely will use again and recommend to others.
- Gene T.- Yelp
Made an appointment 2 weeks in advance to have them look at my chimney Between 8-10. (I have to leave for work at 10:30.)
Charlie calls at 9:50 telling me he'll be there in 45 minutes. They are not reliable. They cannot be counted on to keep their word and it is probably reflected in their work. I would not consider hiring them. They treat people like garbage.
- Lorraine G.- Yelp
First let me start off my saying Charlie was very nice during the consult and then when him and his crew came back to do the job, the Chimney looked great. Second, I didn't notice at the time when the chimney was completed that both gutters needed to be replaced due to the cement that was used to fixed the chimney. When we contacted Ageless Chimney in regards to this matter, Christian (who was with Charlie during the repairs) came out and stated that he would replace the gutters as long as we got the materials. It took about a month for Christian to come out because according to him this was a favor. For the money that the company asked for the repair once they crew noticed there was an issued w/the gutters they should have notified the home owners and then allow the home owners to decide if they wanted to replace the gutters. Christian arrived today with a NASTY ATTITUDE. When he finished I asked him why did he only replace one of the two gutters, he stated this was a conversation he previously had with my Mom, that one of the gutters would be replaced and that he is not coming back to place the other gutter.
I would not advise ANYBODY to use this company, it starts off good they do half the work, take your money and the moment there is a issue w/the repairs the repair men are NASTY INDIVIDUALS. My family and I WORK HARD FOR OUR MONEY AND DO NOT APPRECIATE THE SELFISHNESS OF THIS BUSINESS.
- Daniel L.- Yelp
I had another chimney company come over to inspect my chimney on my new home. I felt like the guy was jerking me around and he was a kind of shady. I researched some other companies and got a recommendation from my cousin to use Ageless. I dealt with Sherwood who was excellent and a true professional. He gave me an honest quote and showed me the work he was going to do and even got me up on the roof to point out somethings. Himself and partner did great work and I'm very happy with my choice. I highly recommend using Ageless Chimney.
- Don R.- Yelp
I Call this company to take my chimney down and rebuild it..they gave me a great price and were one of the most professional company I've seen in a long time..it started off right from the girl on the phone to sherwood making my chimney come out to my tuff standards..this is a very nice and professional crew..I would recommend these guys to everyone
- Libby L.- Yelp
Mike, Greg, and Danielle were wonderfully helpful! They were super responsive. Danielle was very organized and helped me schedule ASAP. Greg and his colleague arrived on time. They were very professional and kind. They took the time to explain everything to me. Mike (the owner) was also very nice and professional when we spoke on the phone. I would highly recommend Ageless Chimney.Lisa D.- Yelp
Everything about this company was very professional beginning with the friendly receptionist in the office. She scheduled to have someone come out for an estimate a few days after my call. Someone called to confirm the appt a couple of days prior. Charlie and Terry showed up early (could it get any better?!) and my parents felt so comfortable with their ability to complete the work, they had them just take care of it on the spot! Everyone I interacted with on this repair was so pleasant and friendly! Would not hesitate to use them again or to recommend to others.
How to Find a Reputable Fireplace Technician Near Me
When the homeowners of Noho, NY are looking or fireplace repair, Ageless Chimney is the first company they call. For more than 10 years, our fully licensed, insured, and bonded fireplace restoration and maintenance company has been providing property owners through the New York County area with the highest quality, most reliable wood-burning and gas fireplace repair services. If you’re searching for a fireplace repair technician near me, look no further than Ageless Chimney!
If you own a fireplace, there’s no doubt that it’s a favorite feature in your home. It adds instant charm, serves as the focal point of family functions, and depending on the type of fireplace you have, it can be an excellent source of heat. However, just like any other component within your house, a fireplace can sustain damages. Water intrusion, creosote buildup, a broken pilot light, damaged brickwork; there are numerous issues that can arise. At the first sign of trouble, it’s imperative that you contact a repair professional. But you don’t want to work with just any repair company, you want to find a professional that you can rely on to get the job done the right way. How can you find a reputable fireplace technician near me? Below, you’ll find some handy tips to make your search a successful one.
Ask for Referrals
Do you know anyone who has a fireplace; a trusted friend, family member, or co-worker, perhaps? If so, ask them if they’ve ever worked with a fireplace repair technician and if so, if they would recommend the company’s services. Word-of-mouth recommendations are one of the best ways to find reputable professionals because the people you know and trust will share honest reviews.
If you don’t know anyone who has worked with a fireplace repair company, take your search to the Internet. There are a lot of fireplace repair companies in the New York County area, and reliable professionals are sure to have websites. Enter terms like “fireplace technician near me”, “fireplace repair near me,” or “gas fireplace repair near me” into your browser and you’re bound to get a long list of results. Visit the websites of several of the companies you find. Check to see what type of services they offer to ensure that they can perform the specific repairs you require. Generate a list of at least three companies.
Look at Testimonials and Reviews
Once you have the names of a few different fireplace repair technicians that offer the service you need, dig a little deeper to find out what previous clients have to say. Most service providers will offer client testimonials right on their website; however, if they don’t that doesn’t mean they aren’t reputable. You can easily find out more information by checking reliable sites that offer reviews of local businesses; Angie’s List and Home Advisor are just two examples of review sites where you can find information about fireplace repair companies in New York County. You should also check with the Better Business Bureau (BBB) to find out more information, as a company that offers high-quality services will be accredited with the BBB.
Next, you should arrange to have a consultation with the companies that you are considering working with. During your consultation, ask the following questions:
- What are your credentials?
- How long have you been in business?
- Are you licensed and insured?
- What are your rates?
- Do you offer a guarantee?
- What happens if something goes wrong?
- Can you offer an estimated timeframe for completion?
Based on the answers you receive, you’ll be able to better gauge which company will best meet your needs.
Impressions Mean a Lot
What type of impression does the company make? Like any other professional, you want to make sure that you’re working with a fireplace repair company that is friendly, knowledgeable, and that puts the needs of their customers first. If they seemed bothered by the questions you’re asking, if they don’t give you direct answers, or if they seem rude or standoffish, move onto the next company. Usually, the type of impression a company makes is a good indication of the type of service you can expect to receive and the kind of experience you’ll likely have.
Ageless Chimney: New York County’s Most Trusted Fireplace Repair Company
The above-mentioned tips can certainly help you find a reputable fireplace repair company; however, instead of spending the time searching through all the different companies you’ll find when you search for a fireplace technician near me, why not contact a company that you know that you can rely on? Ageless Chimney is a locally owned and operated, fully licensed, insured, and bonded company that offers a full range of fireplace restoration and repair services. With an A+ rating from the Better Business Bureau, the winner of the Angie’s List Super Service Award, a Top Rated company on Home Advisor, and with dozens of stellar referrals from our previous clients, when you choose us for your fireplace maintenance and repair needs, you can be sure that you’ll receive exceptional results.
To find out more about our company, to request a free quote, or to schedule an appointment, please give us a call at 516-795-1313. At Ageless Chimney, we look forward to assisting you with all of your fireplace repair needs.