- Julian B.- Yelp
A must hire. I have yet to see this level of commitment to achieve customer satisfaction and dedication to one's craft. I deliberately took over a year to write this because I wanted to make sure my issue was resolved. I had a leak around my chimney that was difficult to remedy and water was coming into my attic. Generally speaking, my chimney and flashing were in good condition according to several experts, and many couldn't understand why I was having leaks. A wide range of options were presented by different vendors as well as pricing. Ageless recommended repointing the chimney, so I agreed and the price was reasonable. After they finished the job, and after a hard rain, I saw that I was still having leaks. I called Ageless, and they came back to remedy the issue. About a month later, I was still having issues. I called Ageless again, and they came back a third time.Long story short, this project started in late 2017. These guys came back at least 5 times (no additional cost) over the course of 9 months and threw the kitchen sink at this (why a sink at a chimney? I don't know). They were fixing things that were out of original scope and around the chimney under pretense that water was traveling and entering my attic from unobservable areas. This additional work was at no additional cost as well and I approved all work. They even repointed the job a second time- no cost. All I know is that I met the entire team over the course of 9 months. All three gentlemen are cordial and knowledgable and committed to solving your problem. Not once was frustration directed at me. Unless they have zero overhead costs, I'd be surprised if they broke even on this job. I'm writing this because you want to see guys like this be successful. Hire them.
- Kathleen S.- Yelp
Unfortunately not thrilled with work that was done. We had them redo our stoop with the understanding all sides would be bricked like original, it wasn't. Sides were stuccoed. Plus gaps between bricks on steps where water would seep and in winter when frozen would cause cracks. The stone was marked up and they destroyed grass by cutting stone on it. Would not recommend at all.
- steven orandello
I had this company come by and fix my chimney. The owner Bobby is a great guy. I saw some of his videos on Facebook and decided to give them a call and I am glad I did. The last gut did a horrible job the chimney was falling in.
The job came out great. If you need any masonry work done. I would definitely give them a call first. I don't think you will be disappointed . Thanks
- Laura G.- Yelp
RIPOFF ALERT!!!!They quoted me one price over the phone, then, after the job was done, they added quite an extra charges.When I questioned the extra charge,the gentleman just kept on repeating the extra charge verbally..... and also, charged me $200 for " point work" which took all of 5 minutes....... and he acted like he was doing me a big favor by charging $200..... steer clear of Ageless Chimney unless you enjoy being RIPPED OFFGene T.- Yelp
Made an appointment 2 weeks in advance to have them look at my chimney Between 8-10. (I have to leave for work at 10:30.)
Charlie calls at 9:50 telling me he'll be there in 45 minutes. They are not reliable. They cannot be counted on to keep their word and it is probably reflected in their work. I would not consider hiring them. They treat people like garbage.
- Lisa D.- Yelp
Everything about this company was very professional beginning with the friendly receptionist in the office. She scheduled to have someone come out for an estimate a few days after my call. Someone called to confirm the appt a couple of days prior. Charlie and Terry showed up early (could it get any better?!) and my parents felt so comfortable with their ability to complete the work, they had them just take care of it on the spot! Everyone I interacted with on this repair was so pleasant and friendly! Would not hesitate to use them again or to recommend to others.Christian G.- Yelp
My chimney recently got damaged by superstorm sandy. I gave ageless chimney a call after their website provided me with great information. The owner Bob came to my house the same week. They were able to rebuild and fix my chimney so I could use heat and hot water. I was so impressed with the way the company was efficient and clean. Highly recommend them!
- Jimmy H.- Yelp
I was in need of custom chimney cap, and luckily I found Ageless Chimney on Instagram. Based on their Instagram account, they seemed to be very reputable. I was dealing with Charlie Rohm, whom was an absolute gentleman, patient, and very knowledgeable. Charlie never left me hanging and was always in contact with me. From the first day of ordering to the install, everything went smooth. Thanks to Charlie, I would definitely recommend Ageless. Check out there instagram account, it speaks for itself. Once again, thanks Charlie!
- Tms T.- Yelp
The staff arrived during the timeframe that was stated. I originally asked for chimney and boiler sweep but one of the guys took a look and said I didn't need the boiler sweep which id have never known. They were fast and efficient. When they went up to the roof they took pictures to show the damage I had and offered an estimate for future work. Staff was knowledgeable and helpful as myself and my family have never owned a fireplace. Will use again
- Louise S.- Yelp
Ageless Chimney was one of three estimates sought, and I'm glad that I chose them. Although it hasn't rained yet, I trust that the leak from failed flashing (no thanks to the previous roofers) is fixed, and the chimney on this 100+ year old home was completely re-pointed for the first time ever. From the professional office staff, to Keith the estimator, to Sherwood and Kevin who performed the work, thank you for giving me peace of mind from a job well done!Lorraine G.- Yelp
First let me start off my saying Charlie was very nice during the consult and then when him and his crew came back to do the job, the Chimney looked great. Second, I didn't notice at the time when the chimney was completed that both gutters needed to be replaced due to the cement that was used to fixed the chimney. When we contacted Ageless Chimney in regards to this matter, Christian (who was with Charlie during the repairs) came out and stated that he would replace the gutters as long as we got the materials. It took about a month for Christian to come out because according to him this was a favor. For the money that the company asked for the repair once they crew noticed there was an issued w/the gutters they should have notified the home owners and then allow the home owners to decide if they wanted to replace the gutters. Christian arrived today with a NASTY ATTITUDE. When he finished I asked him why did he only replace one of the two gutters, he stated this was a conversation he previously had with my Mom, that one of the gutters would be replaced and that he is not coming back to place the other gutter.
I would not advise ANYBODY to use this company, it starts off good they do half the work, take your money and the moment there is a issue w/the repairs the repair men are NASTY INDIVIDUALS. My family and I WORK HARD FOR OUR MONEY AND DO NOT APPRECIATE THE SELFISHNESS OF THIS BUSINESS.
- Paul P.- Yelp
We called Ageless Chimney because we were not happy with the company we had used previously. They were terrific -- turned up on time, showed us pictures/videos of the work that needed doing (and more pictures after they had done it), and offered good prices. Christian and Bob came back to do the work that we needed on a Saturday, and they were extremely professional and efficient, did a great job, and cleaned up after themselves.Stacey Blatt
Would highly recommend this company. They had excellent customer service! From the beginning phone call with Cheryl the receptionist to the workers Keith and Kyle that installed a stainless steel chimney liner today. This company was a pleasure to deal with, fast, had great prices, meticulous work, and highly recommended:)
Looking for Gas Fireplace Repair Near Me? Contact Ageless Chimney!
Ageless Chimney is a top-rated chimney repair and maintenance company in Richmond County, but we do more than just chimneys; we also specialize in fireplace repair and fireplace restoration. While a clean and properly functioning chimney is a vital part of safe fireplace operation, most companies in the Tottenville area neglect to care for the fireplace itself. It doesn’t matter how clean your chimney is if your fireplace is in disrepair; that’s why, at Ageless Chimney, we offer services that focus on the fireplace, too! If you’re in need of wood-burning or gas fireplace repair or maintenance, contact our team of experts today!
Signs You Should Look for Gas Fireplace Repair Near Me
There’s nothing better than a fireplace; it offers wonderful warmth, creates an inviting atmosphere, and adds visual interest to your home. If you’re fortunate enough to own a gas fireplace, you’re really in luck! With just the flip of a switch, you have instant access to the warm glow of a fire… However, just like any other component in your home, a gas fireplace needs to be properly maintained and can sustain damage.
How can you tell when your gas fireplace is in need of repair? The following signs indicate that you need to start looking for professional gas fireplace repair:
- Fire problems. If your fire keeps going out when the switch is turned on or if the blaze seems to be smaller than it usually is, there are a number of issues that could be to blame, including problems with the pilot light, the thermocouple, the thermopile, or the electrical wires.
- A rotten egg smell. If you notice a smell that’s similar to rotten eggs coming from your fireplace, turn it off immediately and contact your gas provider and a fireplace repair service! A rotten egg smell is a sign of a gas leak, which has the potential to be extremely dangerous.
- Soot buildup. If you notice a buildup of soot in your gas fireplace, something is definitely awry; for example, there may be an airflow problem or your too much fuel may be entering the firebox.
- Odd sounds. You can expect to hear some degree of noise when your gas fireplace is turned on; however, if you notice any abnormal sounds, such as whirring, hissing, or gargling, there’s a definite underlying problem that needs to be addressed by a professional.
If your gas fireplace is showing any of the above-mentioned signs, contacting a professional fireplace repair company is highly recommended. A licensed and experienced professional will be able to identify the problem and make the repairs that are necessary to restore the function and the safety of your fireplace.
How to Find a Gas Fireplace Repair Company?
If you live in the Tottenville, NY area and you’re in need of the services of a company that provides repairs for gas fireplaces, you want to make sure that you choose a reputable professional. How can you do that? One option is to type search queries like “gas fireplace repair near me” or “fireplace repair near me” into your internet browser; however, it’s likely that you’re going to get a lot of results. You don’t want to select the first company you find; you want to ensure you choose the best. How can you do that? Here are some tips to consider:
- Browse the services. Take a look at the websites of prospective fireplace repair companies. Read through the services they provide to ensure that they specialize in gas fireplaces, as many Tottenville companies only work on wood-burning fireplaces.
- Consider reputation. Reputation says a lot about the type of service you can expect to receive. Look for testimonials on the websites of gas fireplace repair companies. Check out reputable review sites, such as Angie’s List and Home Advisor, to see what other clients have to say about their experience.
- Credentials are important. A reputable fireplace repair company will be fully licensed, insured, and bonded. These credentials certify that the company has received the necessary training to repair fireplaces and has the necessary protections in place to prevent you from being financially responsible if any mishaps arise.
- Consider the price. It goes without saying that you want to get a good price on your fireplace repair; however, you shouldn’t base your decision on cost alone. While it might be tempting to choose a company that offers the lowest prices, it’s likely that you’ll get what you pay for, and when it comes to fireplace repair, you really don’t want to run the risk of subpar results. With that said, you also shouldn’t assume that a company that charges high rates offers higher rates will offer better results.
Ageless Chimney: A Leading Tottenville Fireplace Repair Service
While the aforementioned tips can certainly help you find a reputable Richmond County gas fireplace repair company, instead of worrying about the hassle of sifting through all of the results you’ll receive when you search “fireplace technician near me”, contact Ageless Chimney from the start!
As a leading fireplace repair company that specializes in gas fireplaces, we’ve been maintaining and reconstructing the fireplaces of Tottenville, NY homeowners for more than 10 years. Offering a complete range of services and using the highest quality tools and proven techniques and strategies, we’ll make sure that your gas fireplace is working safely and properly in no time. What’s more, we’ll charge you the most affordable rates possible.
- Learn more about Tottenville, NY 10307
- Open a Tottenville, NY map
- Find the Tottenville, NY United States Post Office
- Locate nearby Tottenville, NY pharmacies
- View the current Tottenville, NY weather report
- Browse a list of Tottenville, NY public and private schools
- Tottenville, NY is located in Richmond county in New York State