Made an appointment 2 weeks in advance to have them look at my chimney Between 8-10. (I have to leave for work at 10:30.)Gene T.
Charlie calls at 9:50 telling me he'll be there in 45 minutes. They are not reliable. They cannot be counted on to keep their word and it is probably reflected in their work. I would not consider hiring them. They treat people like garbage.
Would highly recommend this company. They had excellent customer service! From the beginning phone call with Cheryl the receptionist to the workers Keith and Kyle that installed a stainless steel chimney liner today. This company was a pleasure to deal with, fast, had great prices, meticulous work, and highly recommended:)Stacey B.
Professional, quick and informative! We needed a chimney cleaning and after reviewing a few companies we went with Ageless and I am SO glad that we did! They were on time as scheduled, quick, clean and they even took the time to explain to us (first time fireplace users) how to use it. Very professional and would recommend them in an instant!Jackie C.
First let me start off my saying Charlie was very nice during the consult and then when him and his crew came back to do the job, the Chimney looked great. Second, I didn't notice at the time when the chimney was completed that both gutters needed to be replaced due to the cement that was used to fixed the chimney. When we contacted Ageless Chimney in regards to this matter, Christian (who was with Charlie during the repairs) came out and stated that he would replace the gutters as long as we got the materials. It took about a month for Christian to come out because according to him this was a favor. For the money that the company asked for the repair once they crew noticed there was an issued w/the gutters they should have notified the home owners and then allow the home owners to decide if they wanted to replace the gutters. Christian arrived today with a NASTY ATTITUDE. When he finished I asked him why did he only replace one of the two gutters, he stated this was a conversation he previously had with my Mom, that one of the gutters would be replaced and that he is not coming back to place the other gutter.Lorraine G.
I would not advise ANYBODY to use this company, it starts off good they do half the work, take your money and the moment there is a issue w/the repairs the repair men are NASTY INDIVIDUALS. My family and I WORK HARD FOR OUR MONEY AND DO NOT APPRECIATE THE SELFISHNESS OF THIS BUSINESS.
Never again will I look elsewhere for a good chimney service! Sherwood Adams was at my location of residence within 15 minutes of me calling them! He assessed the leak I had in my chimney and had it repaired fast! This is the sort of real all American chimney repair company we've all been waiting for on Long island!Samsung 467
I Call this company to take my chimney down and rebuild it..they gave me a great price and were one of the most professional company I've seen in a long time..it started off right from the girl on the phone to sherwood making my chimney come out to my tuff standards..this is a very nice and professional crew..I would recommend these guys to everyoneDon R.
My chimney recently got damaged by superstorm sandy. I gave ageless chimney a call after their website provided me with great information. The owner Bob came to my house the same week. They were able to rebuild and fix my chimney so I could use heat and hot water. I was so impressed with the way the company was efficient and clean. Highly recommend them!Christian G.
We just had Ageless Chimney replace our chimney liner. They were very professional from the original inspection/quote process to setting the date/time for the job to completion. The men worked very neatly and when they left the place was spotless. And another plus, they guys were very pleasant!! I would definitely recommend Ageless Chimney!Roberta R.
I can't say enough about this company. They gave us a reasonably priced estimate and were on time with the estimate and with the appointment. They worked on my chimney on a cold snowy morning and were very pleasant to deal with. I am very happy with the job they performed. Would recommend this trust worthy company to anyone looking for work on their chimney.Nick C.
Called Ageless Chimney to get a free estimate on our damaged and old chimney. They were very knowledgeable and helpful with our chimney issues. The guys showed up and really took care of business. We had the upper portion of our chimney rebuilt and it looks amazing. Very clean job. We also had the metal chimney liner put in and now we don't have to worry about the old terra cotta lining. Bobby and the guys at Ageless Chimney are professional, knowledgeable, clean and on point. Highly recommend.Vanessa P.
Our oil company came to do the annual boiler cleaning and said there was a nest in the chimney. I had their recommended chimney company come for an estimate and they said we needed a new liner and brickwork (we have a very old house so I wasn't surprised), but their price seemed high. I'm usually wary about calling a company without a personal recommendation, but I called Ageless based on their on-line reviews and couldn't be happier. Their price was considerably less than we were quoted by the first company. They arrived on time, were able to do the work same day and were done in about an hour. The guys were very professional and everything was clean when they left. Don't be surprised if you see this same review on other web sites - I'm very happy to recommend this company!Isabel F.
Ageless Chimney Offers Complete East Garden City, NY Chimney Maintenance Services
Ageless Chimney is a full-service Nassau County chimney care company. For more than 10 years, our fully licensed and insured technicians have been maintaining and repairing the chimneys of homeowners throughout the area. Our fast, reliable, and affordable service, and our commitment to delivering exceptional customer service is the reason why we have become one of the most highly regarded chimney service companies.
There’s nothing more relaxing than sitting back in front of the warm glow of a fireplace on a chilly evening. But before you even think about lighting that fire, scheduling a maintenance service with a reputable chimney specialist is crucial. When it comes to using a fireplace, safety needs to be a top-priority, and routine maintenance is the best way to ensure that everything is in safe and proper working order.
The Importance of Chimney Maintenance
A chimney is designed to be strong and durable. It’s supposed to be able to withstand excessive temperatures, the harsh by-products of combustion, and weather. However, like any other feature in your home, with repeated exposure to all of these elements, a chimney can become dirty and damaged.
A chimney is comprised of multiple elements, and if any of those elements are dirty or in disrepair, the entire structure can be compromised. Using a damaged chimney can lead to serious and costly complications; it could even be life-threatening. Some of the side effects of a dirty and/or damaged chimney include the following:
- Structural damage. Minor issues, like a few cracked mortar joints, can turn into major damage, which can lead to catastrophe. Water can easily penetrate through the chimney, damaging the entire structural integrity of the chimney. When that happens, there’s a chance that the entire chimney could collapse, and it could take surrounding walls and roofing materials down with it, too.
- Fires. A damaged or dirty chimney is a serious fire hazard. Creosote, a by-product of combustion, can buildup in the flue. The buildup can prevent heat from ventilating out of the chimney, which could damage the flue. If the flue is damaged, heat could escape into the walls of your house instead of out of the fireplace. Additionally, creosote is highly flammable; if the buildup is thick enough, it could catch on fire and spark a blaze that could engulf your entire house.
- Health hazards. Smoke produces carbon monoxide, an odorless, colorless, and toxic gas. When a chimney is clean and functioning properly, the gas exhausts out of your home; however, if the chimney is damaged or dirty, the toxic gas can pour back into your home. Inhaling those gases can lead to carbon monoxide poisoning, which have serious side effects on your health and can potentially lead to death.
- Smoke damage. When a chimney is damaged or dirty, smoke can’t flow up and out, so it instead, it flows back in. Smoke contains soot, a highly corrosive substance that can damage anything it lands on; the walls surrounding the fireplace, the hearth, flooring, curtains, furniture, and decorative elements, too.
The only way to avoid these serious risks is by having your chimney inspected, maintained, and cleaned on a regular basis. Yearly maintenance is recommended for moderate use fireplaces; if you use your fireplace more frequently, scheduling maintenance visits a few times a year is highly recommended.
Our Chimney Maintenance Process
At Ageless Chimney, we have developed a comprehensive maintenance process to ensure that the chimneys we service are in proper working order. Our technicians will begin by performing a thorough assessment of all elements of the structure. We’ll use the most advanced tools and state-of-the-art technologies, as well as our highly trained eyes, to inspect your chimney. We’ll fully examine every square inch, from top to bottom, looking for signs of:
- Masonry and mortar damage
- Crown and/or cap damage
- Moisture leaks
- Spalling (damaged to the lining)
- Damper and firebox problems
After performing a complete inspection, if we notice any signs of trouble, we’ll determine the best course of action to correct the problem(s). We’ll provide you with a complete diagnostic report and our repair recommendations. With your approval, we’ll proceed to correct any issues that we detected.
In addition to inspecting and repairing your chimney, we’ll also clean it. Using state-of-the-art tools and good-old elbow grease, we’ll completely cleanse the flue, damper, and firebox. We’ll make sure that your chimney is completely clean and free of dangerous creosote buildup.
Safety and Satisfaction are Our Top Priorities
At Ageless Chimney, we have two top priorities; safety and satisfaction. Our goal is to make sure that every single chimney and fireplace we service is working properly and safe to use. A damaged or dirty chimney isn’t a safe chimney. We’re also fully committed to providing the highest degree of customer care to ensure your complete satisfaction. Our technicians will go above and beyond to make sure that you are fully satisfied with our services. You – and your home – will be treated with the utmost respect by every member of our staff.
It’s because of our dedication to safety and customer satisfaction that Ageless Chimney has established itself as one of the most trusted Nassau County chimney repair services; and that’s something we’re really proud of.
Schedule Your Chimney Maintenance Service Today!
Don’t let one of the nicest features of your home – the fireplace – become the most dangerous. To schedule an appointment with our technicians or to learn more about our services, please call 516-795-1313 today! We look forward to working with you and servicing all of your needs.
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