Chimney Repair West Islip NY

A must hire. I have yet to see this level of commitment to achieve customer satisfaction and dedication to one's craft. I deliberately took over a year to... read moreA must hire. I have yet to see this level of commitment to achieve customer satisfaction and dedication to one's craft. I deliberately took over a year to write this because I wanted to make sure my issue was resolved.

I had a leak around my chimney that was difficult to remedy and water was coming into my attic. Generally speaking, my chimney and flashing were in good condition according to several experts, and many couldn't understand why I was having leaks. A wide range of options were presented by different vendors as well as pricing. Ageless recommended repointing the chimney, so I agreed and the price was reasonable.

After they finished the job, and after a hard rain, I saw that I was still having leaks. I called Ageless, and they came back to remedy the issue. About a month later, I was still having issues. I called Ageless again, and they came back a third time.

Long story short, this project started in late 2017. These guys came back at least 5 times (no additional cost) over the course of 9 months and threw the kitchen sink at this (why a sink at a chimney? I don't know). They were fixing things that were out of original scope and around the chimney under pretense that water was traveling and entering my attic from unobservable areas. This additional work was at no additional cost as well and I approved all work. They even repointed the job a second time- no cost. All I know is that I met the entire team over the course of 9 months. All three gentlemen are cordial and knowledgable and committed to solving your problem. Not once was frustration directed at me. Unless they have zero overhead costs, I'd be surprised if they broke even on this job.

I'm writing this because you want to see guys like this be successful.
Hire them. read less

Julian B.

Wanted to take a few minutes to pass along my experience with Ageless Chimney….my mother in law is 87 and she needed to have repairs made to her fire place... read moreWanted to take a few minutes to pass along my experience with Ageless Chimney….my mother in law is 87 and she needed to have repairs made to her fire place chimney and to her front stoop. I went the normal route of asking around, for personal references before doing some research on the computer. I can tell you I was very apprehensive when I could not get any personal references. Quite frankly, I was most concerned about her being taken advantage of and me too….well let me tell you…I am super glad that I chose Ageless after receiving several estimates….their work and professionalism was simply outstanding…so good that I felt that I had to take the time to write this review…As for the longevity of their work, time will only tell but I am very confident in the results for the work that was performed and they warrantied it for ten years too.
Mike M read less

Michael Mantione

Professional, quick and informative! We needed a chimney cleaning and after reviewing a few companies we went with Ageless and I am SO glad that we did! They were on... read moreProfessional, quick and informative! We needed a chimney cleaning and after reviewing a few companies we went with Ageless and I am SO glad that we did! They were on time as scheduled, quick, clean and they even took the time to explain to us (first time fireplace users) how to use it. Very professional and would recommend them in an instant! read less

Jackie C.

The staff arrived during the timeframe that was stated. I originally asked for chimney and boiler sweep but one of the guys took a look and said I didn't need... read moreThe staff arrived during the timeframe that was stated. I originally asked for chimney and boiler sweep but one of the guys took a look and said I didn't need the boiler sweep which id have never known. They were fast and efficient. When they went up to the roof they took pictures to show the damage I had and offered an estimate for future work. Staff was knowledgeable and helpful as myself and my family have never owned a fireplace. Will use again read less

Tms T.

Had a chimney sweep done along with a cap put on my chimney. They were on time, professional and did the job at a fair price. I was... read moreHad a chimney sweep done along with a cap put on my chimney. They were on time, professional and did the job at a fair price. I was glad they were a local company and they ended up doing my neighbors house the same day. Very satisfied. read less

Trevor Carlo

Mike, Greg, and Danielle were wonderfully helpful! They were super responsive. Danielle was very organized and helped me schedule ASAP. Greg and his colleague arrived on time. They were very... read moreMike, Greg, and Danielle were wonderfully helpful! They were super responsive. Danielle was very organized and helped me schedule ASAP. Greg and his colleague arrived on time. They were very professional and kind. They took the time to explain everything to me. Mike (the owner) was also very nice and professional when we spoke on the phone. I would highly recommend Ageless Chimney. read less

Libby L.

Friendly, Efficient, Professional and on time. They put a liner in my old chimney with. cap after providing a clear and fair estimate. I would swear they left... read moreFriendly, Efficient, Professional and on time. They put a liner in my old chimney with. cap after providing a clear and fair estimate. I would swear they left the basement cleaner than they found it. 🙂 read less

Joey S.

Best Chimney service around they showed up on time and work was outstanding installed a chimney liner and did some pointing couldn't be happier

Paul K.

Very Impressed! Showed up on time, gave me a great warranty and worked their A...... off on my 90 year old chimney. I really liked the fact that the owner... read moreVery Impressed! Showed up on time, gave me a great warranty and worked their A...... off on my 90 year old chimney. I really liked the fact that the owner of the company was involved in every step of the job. I am a licensed home inspector and would highly recommend ageless chimney to any and all of my clients. read less

Steven F.

Bob and his staff were amazing. They came on time did all the work mentioned and were so clean you would not even know they were there. All the workers... read moreBob and his staff were amazing. They came on time did all the work mentioned and were so clean you would not even know they were there. All the workers were very good and perfectionists. They explained everything they were doing. They fixed our chimney and front stoop. Their prices were very reasonable. I highly recommend them. read less

Doug D.

We hired Ageless chimney because we had rotted out mortar and damaged brick on our chimney and some re-pointing that needed to be done around the garage. Bobby did... read moreWe hired Ageless chimney because we had rotted out mortar and damaged brick on our chimney and some re-pointing that needed to be done around the garage. Bobby did a great job fixing the chimney and the garage. They were very clean as well. I would highly recommend. read less

Joe M.

Bobby did a fantastic job and explained to my husband everything that he was doing. Great price!

Tara J.

They're great! Did a solid liner on my old chimney. Santa is gonna have great time sliding down my chimney now

Phillippe I.

Everything about this company was very professional beginning with the friendly receptionist in the office. She scheduled to have someone come out for an estimate a few days after my... read moreEverything about this company was very professional beginning with the friendly receptionist in the office. She scheduled to have someone come out for an estimate a few days after my call. Someone called to confirm the appt a couple of days prior. Charlie and Terry showed up early (could it get any better?!) and my parents felt so comfortable with their ability to complete the work, they had them just take care of it on the spot! Everyone I interacted with on this repair was so pleasant and friendly! Would not hesitate to use them again or to recommend to others. read less

Lisa D.

Would highly recommend this company. They had excellent customer service! From the beginning phone call with Cheryl the receptionist to the workers Keith and Kyle that installed a stainless steel... read moreWould highly recommend this company. They had excellent customer service! From the beginning phone call with Cheryl the receptionist to the workers Keith and Kyle that installed a stainless steel chimney liner today. This company was a pleasure to deal with, fast, had great prices, meticulous work, and highly recommended:) read less

Stacey Blatt

The best honest chimney company around. Didn't try and sell me . Just came by told me why I had smoke . Explain how to remedy the problem . Didn't... read moreThe best honest chimney company around. Didn't try and sell me . Just came by told me why I had smoke . Explain how to remedy the problem . Didn't even charge me a service call.
Thanks Bobby and Sherman. read less

ira goldberg

I had several reviews for a cap, new lining and a cleaning. Keith gave us a thorough overview of the work needed and gave us the confidence that the work... read moreI had several reviews for a cap, new lining and a cleaning. Keith gave us a thorough overview of the work needed and gave us the confidence that the work would be done in a timely and clean fashion. We were not disappointed. I would use them in the future. They are proud of their work and left us with a pristine job. I highly recommend them. read less

Alex B.

They came on time as scheduled. Very good job meticulous on they're work and cleaned up after themselves. Very professional. They're very fair on they're with competive pricing. I... read moreThey came on time as scheduled. Very good job meticulous on they're work and cleaned up after themselves. Very professional. They're very fair on they're with competive pricing. I would highly recommend them and use them for future jobs read less

glenda s.

Had a chimney sweep done along with a cap put on my chimney. They were on time, professional and did the job at a fair price. I was glad they... read moreHad a chimney sweep done along with a cap put on my chimney. They were on time, professional and did the job at a fair price. I was glad they were a local company and they ended up doing my neighbors house the same day. Very satisfied. read less

Rachel C.

Great job! Thank you.
Only issue was confirming appointment time. They were supposed to call me to confirm appointment, never did then showed up at my house. Glad I was home!

Chuck F.