- Alex B.- Yelp
I had several reviews for a cap, new lining and a cleaning. Keith gave us a thorough overview of the work needed and gave us the confidence that the work would be done in a timely and clean fashion. We were not disappointed. I would use them in the future. They are proud of their work and left us with a pristine job. I highly recommend them.Gary R.- Yelp
What a horrible experience. They came to work on my chimney and the ladder falls on my S550 Mercedes Benz causing body damage and totally messing up my railings for the stoop and breaking my solar lights for the steps as well. They did not even mention the damage to my car I had to find out by watching the Vivint video. I called Charlie and he did arrange to have my car fixed and he paid for the damages. I had to pay for the lights to replace the ones that were broken and was never reimbursed. My steps are still loose from the ladder falling on them. I spoke with Bob the owner to let him know the railings for the steps were very loose and needed repair after waiting 6 weeks for Charlie to fix things. Charlie finally came and put the lights on that I had to buy on my own and I was not reimbursed. However the railings remain very loose and the advice I was given by Charlie was, "Just replace the rails. We could give you a good price. " My rails were perfectly fine before Ageless Chimney damaged them when the ladder fell. This caused damage to my rails, solar lights for the rails, solar lights for the garden, and my car. Bob the owner said he would come by to make it right but never did. My rail remains very loose, and I was never reimbursed for the lights. What a major inconvenience Ageless Chimney caused me. I will say the work done on the Chimney was good. I wish they were more professional as they came highly recommended. They acted like they were doing me a favor or I was inconveniencing them when I wanted things fixed. The nicest person was the receptionist on the phone. I will now have to pay to get my rails redone unfortunately due to their error of not securing their ladder. Unreal.
- Stacey B.- Yelp
Would highly recommend this company. They had excellent customer service! From the beginning phone call with Cheryl the receptionist to the workers Keith and Kyle that installed a stainless steel chimney liner today. This company was a pleasure to deal with, fast, had great prices, meticulous work, and highly recommended:)
- Joseph S.- Yelp
I was having a boiler installed and my boiler guy said that we need somebody to clean out the chimney before he starts the boiler up so last minute I was scrambling around trying to find somebody who could get there within the next few hours. I call these guys and they were able to come within a couple of hours and clean out my chimney but they ran into was a clogged chimney with the clay falling apart clogging my chimney so these guys are put in an insert and a cap while it was dark out. Got my boiler running cuz it was like 30 degrees out here in New York and was able to get heat that night if it wasn't for these guys I don't know what I would have done thank you guys you're the best highly recommended
- Julian B.- Yelp
A must hire. I have yet to see this level of commitment to achieve customer satisfaction and dedication to one's craft. I deliberately took over a year to write this because I wanted to make sure my issue was resolved. I had a leak around my chimney that was difficult to remedy and water was coming into my attic. Generally speaking, my chimney and flashing were in good condition according to several experts, and many couldn't understand why I was having leaks. A wide range of options were presented by different vendors as well as pricing. Ageless recommended repointing the chimney, so I agreed and the price was reasonable. After they finished the job, and after a hard rain, I saw that I was still having leaks. I called Ageless, and they came back to remedy the issue. About a month later, I was still having issues. I called Ageless again, and they came back a third time.Long story short, this project started in late 2017. These guys came back at least 5 times (no additional cost) over the course of 9 months and threw the kitchen sink at this (why a sink at a chimney? I don't know). They were fixing things that were out of original scope and around the chimney under pretense that water was traveling and entering my attic from unobservable areas. This additional work was at no additional cost as well and I approved all work. They even repointed the job a second time- no cost. All I know is that I met the entire team over the course of 9 months. All three gentlemen are cordial and knowledgable and committed to solving your problem. Not once was frustration directed at me. Unless they have zero overhead costs, I'd be surprised if they broke even on this job. I'm writing this because you want to see guys like this be successful. Hire them.
- Frank C.- Yelp
This contractor is legit. Right from the phone call to the installation. The receptionist scheduled someone to come out and called me to let me know they were on there way. Bobby arrived on time, with his crew, and provided me with a full explanation of what needed to be done, what materials he uses, all the material specifications, how the chimney liner installation was to be done, cost and warranty. He was neat and clean and made sure I was satisfied throughout each step of the installation.
As an Engineer, I expect someone who is knowledgeable, experienced, affordable (within reason), and can produce good quality work. Bobby from Ageless Chimney met all those qualities and deserves this review.Lisa D.- Yelp
Everything about this company was very professional beginning with the friendly receptionist in the office. She scheduled to have someone come out for an estimate a few days after my call. Someone called to confirm the appt a couple of days prior. Charlie and Terry showed up early (could it get any better?!) and my parents felt so comfortable with their ability to complete the work, they had them just take care of it on the spot! Everyone I interacted with on this repair was so pleasant and friendly! Would not hesitate to use them again or to recommend to others.
- Louise S.- Yelp
Ageless Chimney was one of three estimates sought, and I'm glad that I chose them. Although it hasn't rained yet, I trust that the leak from failed flashing (no thanks to the previous roofers) is fixed, and the chimney on this 100+ year old home was completely re-pointed for the first time ever. From the professional office staff, to Keith the estimator, to Sherwood and Kevin who performed the work, thank you for giving me peace of mind from a job well done!
- Daniel L.- Yelp
I had another chimney company come over to inspect my chimney on my new home. I felt like the guy was jerking me around and he was a kind of shady. I researched some other companies and got a recommendation from my cousin to use Ageless. I dealt with Sherwood who was excellent and a true professional. He gave me an honest quote and showed me the work he was going to do and even got me up on the roof to point out somethings. Himself and partner did great work and I'm very happy with my choice. I highly recommend using Ageless Chimney.
- Stacey Blatt
Would highly recommend this company. They had excellent customer service! From the beginning phone call with Cheryl the receptionist to the workers Keith and Kyle that installed a stainless steel chimney liner today. This company was a pleasure to deal with, fast, had great prices, meticulous work, and highly recommended:)Jimmy H.- Yelp
I was in need of custom chimney cap, and luckily I found Ageless Chimney on Instagram. Based on their Instagram account, they seemed to be very reputable. I was dealing with Charlie Rohm, whom was an absolute gentleman, patient, and very knowledgeable. Charlie never left me hanging and was always in contact with me. From the first day of ordering to the install, everything went smooth. Thanks to Charlie, I would definitely recommend Ageless. Check out there instagram account, it speaks for itself. Once again, thanks Charlie!
- Laura G.- Yelp
RIPOFF ALERT!!!!They quoted me one price over the phone, then, after the job was done, they added quite an extra charges.When I questioned the extra charge,the gentleman just kept on repeating the extra charge verbally..... and also, charged me $200 for " point work" which took all of 5 minutes....... and he acted like he was doing me a big favor by charging $200..... steer clear of Ageless Chimney unless you enjoy being RIPPED OFF
For New York County Fireplace Cleaning Service You Can Count On, Call Ageless Chimney!
A fireplace is a wonderful feature of your Inwood, NY home. It’s a great place to curl up with a good book, spend some quality time with your loved ones, and just sit back and relax while enjoying the warm glow (especially when those frigid winter temperatures roll in!) However, once the blaze subsides and the embers are all extinguished, many property owners don’t realize how important fireplace cleaning is, or they realize it, but don’t understand how difficult the task can be.
Though they’re beautiful when they’re burning, fires leave behind a lot of debris, such as soot, ash, and creosote. Cleaning up the mess can be, well, messy. Plus (and more importantly), properly removing all of the waste that fires create is essential to maintain the efficiency of the structure, as well as your safety. How can you avoid the hassle that’s involved with cleaning a fireplace and ensure that the job is done right? – By hiring a reputable fireplace cleaning company!
Why Hire a Professional Fireplace Cleaning Service?
Vacuuming, dusting, sweeping; there are a lot of cleaning jobs around the house that you can easily do on your own, but there’s one that’s better left in the hands of a professional: fireplace cleaning. Why? Here’s a look at some of the top reasons why you should seriously consider hiring a reputable company to clean your fireplace.
Knowledge and Experience
Believe it or not, cleaning out a fireplace requires a lot of knowledge and experience. The byproducts of fire – especially creosote – can be extremely difficult to remove. A seasoned professional will know exactly how to tackle that built-up debris and will be able to effectively remove it from all of the components within your fireplace; the damper, the firebox, the doors, the screens, etc.
The Right Tools and Equipment
Cleaning out a fireplace requires a lot more than just a vacuum and some sudsy water. A reputable fireplace cleaning professional will have all of the necessary tools and equipment to get the job done the right way; state-of-the-art vacuums, cutting-edge brooms, advanced solvents, and more. Sure, you could purchase these tools and supplies on your own, but do you know exactly what you’ll need or how to use them?
Properly cleaning out a fireplace is vital for your safety. If the debris isn’t effectively removed, there’s a chance that the blaze will end up burning far beyond your fireplace; it could quickly engulf your entire home! Creosote, a byproduct of combustion, is highly flammable. Every time you use your fireplace, this sticky substance collects within all of the interior components, including the bricks, the damper, the doors, and even the screens. Creosote is a hard, sticky substance and it can be extremely difficult to remove on your own. To ensure the safety of your home and family, having a professional do the job is definitely in your best interest.
Improved Aesthetic Appeal
Dirty bricks, built-up ash, and soot; dirt and debris detract from the visual appeal of your fireplace. A professional will offer a range of services, such as fireplace brick cleaning, vacuuming, sweeping, dusting, and more. These services will restore the beauty of your fireplace so you can continue to enjoy its aesthetic qualities.
A lot of Inwood homeowners assume that professional fireplace chimney cleaning costs will be more than they want to spend; hence the reason many people end up trying to DIY this all-important job. However, the truth is, cleaning a fireplace yourself can actually cost you a lot more than hiring a professional fireplace cleaning service.
Cleaning a fireplace requires numerous tools and supplies, the cost of which can be pretty high. Plus, if you damage the fireplace or you fail to properly clean it and a fire starts, the repairs can be exorbitant. Given all of these factors, hiring a professional will actually end up saving you money in the long run.
Between the setup, actually cleaning the fireplace, and then cleaning up after you’ve finished the job, fireplace cleaning can take several hours; not to mention the fact that it can be a very cumbersome task. If you aren’t keen on the idea of spending a day off covered in soot and ash and tidying up a huge mess, you should definitely hire a pro to clean your fireplace for you!
Peace of Mind
Given the money you’ll save, the ease, the improved safety, and the overall better results you’ll receive, when you hire a professional fireplace cleaner, you’ll have peace of mind knowing that the job will be done the right way.
Looking for Fireplace Cleaning Near Me? Contact Ageless Chimney!
If you live in the Inwood, NY area and you’re looking for a professional fireplace cleaner, contact Ageless Chimney! With more than a decade of experience, our fully licensed, insured, bonded, and Better Business Bureau accredited company offers a full range of fireplace cleaning services and provides outstanding results. In fact, our long-time clients consider us the best fireplace cleaner in New York County, and that’s a title that we’re really proud of.
At Ageless Chimney, customer satisfaction is our top priority. Our highly trained technicians will go to great lengths to ensure that all of your needs are met. When you hire us to clean your fireplace, you can have complete confidence knowing that we’ll exceed your expectations.
To learn more about our fireplace cleaning service, to request a free estimate, or to schedule an appointment, please call 516-795-1313 today! We look forward to working with you and restoring the beauty, function, and safety of your fireplace.