- Gary R.- Yelp
What a horrible experience. They came to work on my chimney and the ladder falls on my S550 Mercedes Benz causing body damage and totally messing up my railings for the stoop and breaking my solar lights for the steps as well. They did not even mention the damage to my car I had to find out by watching the Vivint video. I called Charlie and he did arrange to have my car fixed and he paid for the damages. I had to pay for the lights to replace the ones that were broken and was never reimbursed. My steps are still loose from the ladder falling on them. I spoke with Bob the owner to let him know the railings for the steps were very loose and needed repair after waiting 6 weeks for Charlie to fix things. Charlie finally came and put the lights on that I had to buy on my own and I was not reimbursed. However the railings remain very loose and the advice I was given by Charlie was, "Just replace the rails. We could give you a good price. " My rails were perfectly fine before Ageless Chimney damaged them when the ladder fell. This caused damage to my rails, solar lights for the rails, solar lights for the garden, and my car. Bob the owner said he would come by to make it right but never did. My rail remains very loose, and I was never reimbursed for the lights. What a major inconvenience Ageless Chimney caused me. I will say the work done on the Chimney was good. I wish they were more professional as they came highly recommended. They acted like they were doing me a favor or I was inconveniencing them when I wanted things fixed. The nicest person was the receptionist on the phone. I will now have to pay to get my rails redone unfortunately due to their error of not securing their ladder. Unreal.
- Ivy C.- Yelp
These guys cleaned our chimney, fixed issues we were having with it (we just bought the house) and showed us how to use the thing a la Boy Scouts style (our first home and first fireplace), which obviously was above and beyond. Their employees were helpful, professional, and quick. In and out of my house in no time. Very likeable staff and reasonable prices. Definitely will use again and recommend to others.
- Frank R.- Yelp
Called them to quote a paver project around a pool and replace an old wood deck as well --roughly 1,000 square (pavers plus bullnose). This is a $15k-$20k job. Sherwood came to the house, offered a couple ideas ---nothing we hadn't heard from other companies (we got 2 estimates and Ageless would have been the 3rd. He spent a half hour measuring and drawing and then said to give him a couple days and he was able to start sometime in June. Well it's now been 4 weeks and we still haven't gotten the estimate. Maybe the job was too small for them or maybe too big for them, I don't know. Maybe if I need my chimney swept, I'll try them again. I went with another company (from Levittown), both decks look amazing! Final price $17,100 after a couple add-on's.Gene T.- Yelp
Made an appointment 2 weeks in advance to have them look at my chimney Between 8-10. (I have to leave for work at 10:30.)
Charlie calls at 9:50 telling me he'll be there in 45 minutes. They are not reliable. They cannot be counted on to keep their word and it is probably reflected in their work. I would not consider hiring them. They treat people like garbage.
- Noah Rosenthal
My neighbors actually comment at how great my chimney looks. The guys at ageless are literally the only people I would trust to fix chimneys, and roofs too. They’re stand up guys. They could easily charge more for their work, but believe in being fair. They’re about to do my entire roof, and I didn’t even bother getting additional estimates. I trust Sherwood, Bobby and the rest of the crew implicitly. If you don’t use ageless for chimney or roof repairs, you will regret it. Thanks again guys and see you soon!!!
- Lorraine G.- Yelp
First let me start off my saying Charlie was very nice during the consult and then when him and his crew came back to do the job, the Chimney looked great. Second, I didn't notice at the time when the chimney was completed that both gutters needed to be replaced due to the cement that was used to fixed the chimney. When we contacted Ageless Chimney in regards to this matter, Christian (who was with Charlie during the repairs) came out and stated that he would replace the gutters as long as we got the materials. It took about a month for Christian to come out because according to him this was a favor. For the money that the company asked for the repair once they crew noticed there was an issued w/the gutters they should have notified the home owners and then allow the home owners to decide if they wanted to replace the gutters. Christian arrived today with a NASTY ATTITUDE. When he finished I asked him why did he only replace one of the two gutters, he stated this was a conversation he previously had with my Mom, that one of the gutters would be replaced and that he is not coming back to place the other gutter.
I would not advise ANYBODY to use this company, it starts off good they do half the work, take your money and the moment there is a issue w/the repairs the repair men are NASTY INDIVIDUALS. My family and I WORK HARD FOR OUR MONEY AND DO NOT APPRECIATE THE SELFISHNESS OF THIS BUSINESS.
- Daniel L.- Yelp
I had another chimney company come over to inspect my chimney on my new home. I felt like the guy was jerking me around and he was a kind of shady. I researched some other companies and got a recommendation from my cousin to use Ageless. I dealt with Sherwood who was excellent and a true professional. He gave me an honest quote and showed me the work he was going to do and even got me up on the roof to point out somethings. Himself and partner did great work and I'm very happy with my choice. I highly recommend using Ageless Chimney.Kathleen S.- Yelp
Unfortunately not thrilled with work that was done. We had them redo our stoop with the understanding all sides would be bricked like original, it wasn't. Sides were stuccoed. Plus gaps between bricks on steps where water would seep and in winter when frozen would cause cracks. The stone was marked up and they destroyed grass by cutting stone on it. Would not recommend at all.
- Julian B.- Yelp
A must hire. I have yet to see this level of commitment to achieve customer satisfaction and dedication to one's craft. I deliberately took over a year to write this because I wanted to make sure my issue was resolved. I had a leak around my chimney that was difficult to remedy and water was coming into my attic. Generally speaking, my chimney and flashing were in good condition according to several experts, and many couldn't understand why I was having leaks. A wide range of options were presented by different vendors as well as pricing. Ageless recommended repointing the chimney, so I agreed and the price was reasonable. After they finished the job, and after a hard rain, I saw that I was still having leaks. I called Ageless, and they came back to remedy the issue. About a month later, I was still having issues. I called Ageless again, and they came back a third time.Long story short, this project started in late 2017. These guys came back at least 5 times (no additional cost) over the course of 9 months and threw the kitchen sink at this (why a sink at a chimney? I don't know). They were fixing things that were out of original scope and around the chimney under pretense that water was traveling and entering my attic from unobservable areas. This additional work was at no additional cost as well and I approved all work. They even repointed the job a second time- no cost. All I know is that I met the entire team over the course of 9 months. All three gentlemen are cordial and knowledgable and committed to solving your problem. Not once was frustration directed at me. Unless they have zero overhead costs, I'd be surprised if they broke even on this job. I'm writing this because you want to see guys like this be successful. Hire them.Frank C.- Yelp
This contractor is legit. Right from the phone call to the installation. The receptionist scheduled someone to come out and called me to let me know they were on there way. Bobby arrived on time, with his crew, and provided me with a full explanation of what needed to be done, what materials he uses, all the material specifications, how the chimney liner installation was to be done, cost and warranty. He was neat and clean and made sure I was satisfied throughout each step of the installation.
As an Engineer, I expect someone who is knowledgeable, experienced, affordable (within reason), and can produce good quality work. Bobby from Ageless Chimney met all those qualities and deserves this review.
How Much Does Fireplace Chimney Cleaning Cost in Queens County?
If you live in Murray Hill, NY and you’re looking for fireplace cleaning near me, you’ve definitely come to the right place! Ageless Chimney, a full-service Queens County chimney and fireplace care company, has been cleaning, maintaining, and repairing the fireplaces of residents throughout the area for more than a decade. We’re fully licensed, insured, and bonded, and our technicians receive extensive training in all aspects of chimney care, including cleaning. When you choose us as your fireplace cleaning company, you can have complete confidence knowing that you’ll be in the very best of care.
Whether you’re flipping a switch to ignite a fire or you’re burning logs, regular chimney and fireplace cleaning is essential. Improperly maintained fireplaces are a leading cause of house fires in the United States each year, and these fires cause countless dollars in property damages, numerous injuries, and even death. Don’t let such a wonderful feature like a fireplace become a serious hazard; make sure the structure is properly cleaned.
Signs You Need to Have Your Fireplace Cleaned
Pay attention to your fireplace and chimney; they show telltale signs when they’re in need of a cleaning. Some of the most obvious signs that your fireplace needs to be cleaned include:
- The smell of burned wood when the fireplace isn’t in use.
- Excess smoke buildup when a wood-burning fireplace is in use.
- Poorly burning fires.
- Soot or creosote buildup in the firebox or along the walls of your chimney.
- Scratching, chittering, bumping, scurrying, or other strange sounds that seem to be coming from your chimney (signs of animal intruders).
- A damper that sticks or is otherwise difficult to operate.
If you notice any of these signs, make arrangements to have your fireplace cleaned as soon as possible. The longer you wait, the greater the danger.
Why Hire a Professional Fireplace Cleaning Service?
While you can certainly attempt to clean your fireplace on your own, experts recommend leaving this job to the professionals. Why? – Because it needs to be done properly. Removing the byproducts of combustion, such as creosote, ash, and soot is a lot harder than it seems. If these elements aren’t effectively eliminated, there could be serious consequences, such as house fires and carbon monoxide poisoning. There’s also a chance that you could injure yourself while cleaning the fireplace on your own or even damage the structure. Plus, cleaning a fireplace requires numerous tools and supplies, and they can be costly to purchase on your own.
A reputable fireplace cleaning company will have all of the necessary training, the right tools and equipment, and will know to properly clean your fireplace. Given how important fireplace cleaning is, it’s imperative that the job is done correctly. By hiring a professional, you’ll have peace of mind knowing that your fireplace will be properly cleaned so that you and your family will be safe from the dangers of ineffective maintenance. Add to that the fact that you won’t have to worry about potential injuries and because you won’t have to purchase the tools and supplies on your own, hiring a professional is definitely the way to go.
Fireplace Chimney Cleaning Cost
While having a professional clean your fireplace is highly recommended, many Murray Hill, NY homeowners are hesitant to hire a pro because they fear that the cost will be excessive. Fireplace chimney cleaning costs does vary, and there are several factors that will affect the price. For example, the specific services that you require will impact the cost; if, in addition to having your firebox and chimney cleaned, you also require fireplace brick cleaning, for instance, the price will naturally be a bit higher than it would be if you only need to have your chimney swept. Additionally, the type of fireplace and chimney you have, as well as the accessibility of your roof and whether or not any repairs are required (a new damper, chimney cap, etc.), will also have an effect on the price.
With that said, a reputable fireplace cleaning company will provide you with an estimate before performing any work, and that estimate will be free of charge. To ensure that the price is fair, contact several companies in your area and ask for pricing for the same services. Compare the quotes you receive; if one service provider seems to be charging a lot higher than the rest, consider that a red flag. However, while there’s no doubt that you’ll want to pay the least amount possible if the price is excessively low, proceed with caution. Though it may be tempting to jump on the lowest price, the old saying “you get what you pay for” usually rings true.
How to Find the Best Fireplace Cleaner
Finding a fireplace cleaning company in Queens County isn’t a difficult task; just type “fireplace cleaning near me” into your browser and you’ll receive dozens of options. But don’t choose the first company you find. Instead, do some research; read reviews and testimonials, find out about the credentials of prospective companies (make sure they’re licensed, bonded, and insured), and ensure that they offer the specific service that you require. It’s also a good idea to meet beforehand so you can get a feel for their professionalism. And of course, ask for an estimate; if the company doesn’t offer estimates or charges you for one, move onto the next one.
For the Best Fireplace Cleaning Services in Murray Hill, NY, Contact Ageless Chimney!
If you’re looking for reliable, efficient, and affordable chimney cleaning in Queens County, call Ageless Chimney! As a leading full-service chimney and fireplace cleaning, maintenance, and repair service provider, you can count on us to deliver the best possible results at prices that won’t break your budget. Call 516-795-1313 for a free estimate today! We look forward to working with you and securing the safety of your home and family with high-quality fireplace cleaning.
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