- Julian B.- Yelp
A must hire. I have yet to see this level of commitment to achieve customer satisfaction and dedication to one's craft. I deliberately took over a year to write this because I wanted to make sure my issue was resolved. I had a leak around my chimney that was difficult to remedy and water was coming into my attic. Generally speaking, my chimney and flashing were in good condition according to several experts, and many couldn't understand why I was having leaks. A wide range of options were presented by different vendors as well as pricing. Ageless recommended repointing the chimney, so I agreed and the price was reasonable. After they finished the job, and after a hard rain, I saw that I was still having leaks. I called Ageless, and they came back to remedy the issue. About a month later, I was still having issues. I called Ageless again, and they came back a third time.Long story short, this project started in late 2017. These guys came back at least 5 times (no additional cost) over the course of 9 months and threw the kitchen sink at this (why a sink at a chimney? I don't know). They were fixing things that were out of original scope and around the chimney under pretense that water was traveling and entering my attic from unobservable areas. This additional work was at no additional cost as well and I approved all work. They even repointed the job a second time- no cost. All I know is that I met the entire team over the course of 9 months. All three gentlemen are cordial and knowledgable and committed to solving your problem. Not once was frustration directed at me. Unless they have zero overhead costs, I'd be surprised if they broke even on this job. I'm writing this because you want to see guys like this be successful. Hire them.Frank C.- Yelp
This contractor is legit. Right from the phone call to the installation. The receptionist scheduled someone to come out and called me to let me know they were on there way. Bobby arrived on time, with his crew, and provided me with a full explanation of what needed to be done, what materials he uses, all the material specifications, how the chimney liner installation was to be done, cost and warranty. He was neat and clean and made sure I was satisfied throughout each step of the installation.
As an Engineer, I expect someone who is knowledgeable, experienced, affordable (within reason), and can produce good quality work. Bobby from Ageless Chimney met all those qualities and deserves this review.
- Daniel L.- Yelp
I had another chimney company come over to inspect my chimney on my new home. I felt like the guy was jerking me around and he was a kind of shady. I researched some other companies and got a recommendation from my cousin to use Ageless. I dealt with Sherwood who was excellent and a true professional. He gave me an honest quote and showed me the work he was going to do and even got me up on the roof to point out somethings. Himself and partner did great work and I'm very happy with my choice. I highly recommend using Ageless Chimney.
- Kathleen S.- Yelp
Unfortunately not thrilled with work that was done. We had them redo our stoop with the understanding all sides would be bricked like original, it wasn't. Sides were stuccoed. Plus gaps between bricks on steps where water would seep and in winter when frozen would cause cracks. The stone was marked up and they destroyed grass by cutting stone on it. Would not recommend at all.
- Noah Rosenthal
My neighbors actually comment at how great my chimney looks. The guys at ageless are literally the only people I would trust to fix chimneys, and roofs too. They’re stand up guys. They could easily charge more for their work, but believe in being fair. They’re about to do my entire roof, and I didn’t even bother getting additional estimates. I trust Sherwood, Bobby and the rest of the crew implicitly. If you don’t use ageless for chimney or roof repairs, you will regret it. Thanks again guys and see you soon!!!
- Joseph Sorce
Bobby and Sherwood came to our house in Massapequa after my wife and I had been dealing with a leaking chimney for weeks. After providing us with a reasonable estimate they performed the work the following day and our chimney has not had a leak since through several storms. Would definitely recommend them to family and friends.Roberta R.- Yelp
We just had Ageless Chimney replace our chimney liner. They were very professional from the original inspection/quote process to setting the date/time for the job to completion. The men worked very neatly and when they left the place was spotless. And another plus, they guys were very pleasant!! I would definitely recommend Ageless Chimney!
- Gary R.- Yelp
What a horrible experience. They came to work on my chimney and the ladder falls on my S550 Mercedes Benz causing body damage and totally messing up my railings for the stoop and breaking my solar lights for the steps as well. They did not even mention the damage to my car I had to find out by watching the Vivint video. I called Charlie and he did arrange to have my car fixed and he paid for the damages. I had to pay for the lights to replace the ones that were broken and was never reimbursed. My steps are still loose from the ladder falling on them. I spoke with Bob the owner to let him know the railings for the steps were very loose and needed repair after waiting 6 weeks for Charlie to fix things. Charlie finally came and put the lights on that I had to buy on my own and I was not reimbursed. However the railings remain very loose and the advice I was given by Charlie was, "Just replace the rails. We could give you a good price. " My rails were perfectly fine before Ageless Chimney damaged them when the ladder fell. This caused damage to my rails, solar lights for the rails, solar lights for the garden, and my car. Bob the owner said he would come by to make it right but never did. My rail remains very loose, and I was never reimbursed for the lights. What a major inconvenience Ageless Chimney caused me. I will say the work done on the Chimney was good. I wish they were more professional as they came highly recommended. They acted like they were doing me a favor or I was inconveniencing them when I wanted things fixed. The nicest person was the receptionist on the phone. I will now have to pay to get my rails redone unfortunately due to their error of not securing their ladder. Unreal.Scott M. Rosenberg
Very professional. I thought our chimney was clogged, and called hoping they could come out the same day. They were at my house a few hours later, and had called to give an updated ETA which was great because I work nearby and was able to run home to meet them. The guy that came out (Sherwood) was friendly, explained everything to me, worked quickly and overall did an excellent job. I hope I don't have more chimney issues anytime soon, but if I do I'll be calling Ageless again.
- Lorraine G.- Yelp
First let me start off my saying Charlie was very nice during the consult and then when him and his crew came back to do the job, the Chimney looked great. Second, I didn't notice at the time when the chimney was completed that both gutters needed to be replaced due to the cement that was used to fixed the chimney. When we contacted Ageless Chimney in regards to this matter, Christian (who was with Charlie during the repairs) came out and stated that he would replace the gutters as long as we got the materials. It took about a month for Christian to come out because according to him this was a favor. For the money that the company asked for the repair once they crew noticed there was an issued w/the gutters they should have notified the home owners and then allow the home owners to decide if they wanted to replace the gutters. Christian arrived today with a NASTY ATTITUDE. When he finished I asked him why did he only replace one of the two gutters, he stated this was a conversation he previously had with my Mom, that one of the gutters would be replaced and that he is not coming back to place the other gutter.
I would not advise ANYBODY to use this company, it starts off good they do half the work, take your money and the moment there is a issue w/the repairs the repair men are NASTY INDIVIDUALS. My family and I WORK HARD FOR OUR MONEY AND DO NOT APPRECIATE THE SELFISHNESS OF THIS BUSINESS.
- Vanessa P.- Yelp
Called Ageless Chimney to get a free estimate on our damaged and old chimney. They were very knowledgeable and helpful with our chimney issues. The guys showed up and really took care of business. We had the upper portion of our chimney rebuilt and it looks amazing. Very clean job. We also had the metal chimney liner put in and now we don't have to worry about the old terra cotta lining. Bobby and the guys at Ageless Chimney are professional, knowledgeable, clean and on point. Highly recommend.
- Louise S.- Yelp
Ageless Chimney was one of three estimates sought, and I'm glad that I chose them. Although it hasn't rained yet, I trust that the leak from failed flashing (no thanks to the previous roofers) is fixed, and the chimney on this 100+ year old home was completely re-pointed for the first time ever. From the professional office staff, to Keith the estimator, to Sherwood and Kevin who performed the work, thank you for giving me peace of mind from a job well done!
Reasons to Hire a Professional New York County Fireplace Cleaning Company
Ageless Chimney is a locally owned and operated full-service chimney and fireplace cleaning service. Whether you just require fireplace brick cleaning or you need to have the entire structure cleaned and inspected, you can count on our fireplace cleaning company to provide you with the highest quality and most affordable service. With an A+ rating from the Better Business Bureau and as the recipient of the Angie’s List Super Service Award, our company has an outstanding reputation of success; in fact, the clients that we’ve been serving for more than 10 years regard us as the best fireplace cleaner in the New York County area, a title that we are truly proud of. When it comes to fireplace cleaning, no other company can compare to Ageless Chimney! We’re passionate about chimney and fireplace cleaning, which is proven by our credentials and our proven track record of success. If you live in the Washington Heights, NY area and you’re looking for fireplace cleaning near me, give us a call! With our team of experts on the job, you can have total confidence knowing that you’ll receive outstanding results.
Why Hire a Professional Fireplace Cleaning Company?
If you’re fortunate enough to have a fireplace, there’s no doubt that it’s the centerpiece of your Washington Heights, NY home. It adds architectural interest, it provides warmth on frigid winter days, and it invites you and your loved ones to gather around and relax in front of its welcoming glow. But as every fireplace owner knows, this feature, while an asset, can quickly turn into a liability if it isn’t properly cared for. Failure to maintain a fireplace can result in a devastating house fire that can cause extensive and costly property damage and even worse, severe injuries and death.
Cleaning out a fireplace on your own might seem pretty easy at first glance; however, in reality, it’s a lot more complicated than it appears. To ensure that the job is done properly, hiring a professional fireplace cleaning service is highly recommended. Here’s a look at some of the top reasons why you should consider hiring a reputable fireplace cleaning company.
Effectively cleaning out a fireplace requires a lot more than just removing ash from previous fires. All surfaces need to be completely cleansed of the byproducts of combustion, such as creosote and soot, and these elements are difficult to remove on your own. In order to successfully rid your fireplace of the dirt and debris that accumulates within it, you need to have the right tools, materials, and knowledge.
A professional and reputable company will employ technicians that have received extensive training in proper fireplace cleaning. They’ll also have the necessary tools and equipment to remove the grime that fires leave behind. The best fireplace cleaner will also offer a broad range of services to ensure that all of the elements that are within and surround your fireplace are fully cleaned; door, hearth, screen, damper, and fireplace brick cleaning, for example; a seasoned professional will even give the walls around your fireplace a proper cleaning, too!
Since a fireplace cleaning service will have all of the supplies that are required, will know exactly how to tackle even the most stubborn dirt and grime, and will provide a complete range of services, the results you’ll receive will surely be a lot better than what you could achieve on your own.
Improperly maintained fireplaces are a leading cause of house fires in the United States each year. The primary reason house fires are sparked by fireplaces: creosote. This black, sticky, tar-like substance is a byproduct of incomplete combustion and it’s highly flammable. Most New York County homeowners assume that creosote buildup only affects their chimneys; in actuality, however, it accumulates on all of the inner working components of a fireplace… the firebox, the damper, the doors, and even the screens.
Given how combustible creosote is, ridding the buildup of this substance is vital to your safety; but, effectively removing it can prove to be quite difficult, as it’s hard and extremely sticky. A professional service will know exactly how to tackle creosote and will be able to effectively remove even the densest, most caked-on layers of this volatile material, thereby improving the safety of your fireplace, your home, and your loved ones.
If you’re like a lot of Washington Heights, NY homeowners, you might assume that fireplace chimney cleaning cost is high; hence the reason why you may be considering doing the job yourself. Don’t be fooled into thinking that DIY fireplace cleaning will save you money. Once you factor in all of the supplies and tools you’ll need, as well as the time it takes to get the job done, hiring a professional company will actually end up being a lot more affordable in the long run. Plus, if you damage your fireplace during the process or if you fail to properly clean it and a fire breaks out, you could end up spending tens of thousands of dollars – if not more – in repairs. In the end, DIY-ing fireplace cleaning can cost a lot more than hiring a professional.
It’s Just Easier
Does spending a day off covered in soot and ash scrubbing down your fireplace and working in cramped quarters sound like your idea of fun? We’re willing to bet that it doesn’t. To avoid the hassle and the stress that comes along with cleaning a fireplace, contact a professional company. You’ll be able to sit back and relax knowing that your fireplace will be fully and properly cleaned and that the function, safety, and beauty of the structure will be completely restored. Plus, once the job is done, you won’t have to worry about the tedious cleanup; if you hire a dependable fireplace cleaning company, that is.
At Ageless Chimney, our technicians take great care to protect all of the surfaces that surround your fireplace, including the flooring and furnishings, before we start cleaning. With careful planning and painstaking precision, we’ll keep the dirt and debris at a minimum. Once the job is completed, we’ll completely clean up after ourselves; in fact, the only way that you’ll be able to tell we were there is by the meticulously clean fireplace we’ll leave behind.
Schedule an Appointment for Fireplace Cleaning Today!
To receive a free estimate or to schedule a consultation with New York County’s most trusted fireplace cleaning company, give Ageless Chimney a call at 516-795-1313 today! Our associates are standing by, waiting to answer all of your questions and assist you in any way that they can. At Ageless Chimney, we do fireplace cleaning right!
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