- Lorraine G.- Yelp
First let me start off my saying Charlie was very nice during the consult and then when him and his crew came back to do the job, the Chimney looked great. Second, I didn't notice at the time when the chimney was completed that both gutters needed to be replaced due to the cement that was used to fixed the chimney. When we contacted Ageless Chimney in regards to this matter, Christian (who was with Charlie during the repairs) came out and stated that he would replace the gutters as long as we got the materials. It took about a month for Christian to come out because according to him this was a favor. For the money that the company asked for the repair once they crew noticed there was an issued w/the gutters they should have notified the home owners and then allow the home owners to decide if they wanted to replace the gutters. Christian arrived today with a NASTY ATTITUDE. When he finished I asked him why did he only replace one of the two gutters, he stated this was a conversation he previously had with my Mom, that one of the gutters would be replaced and that he is not coming back to place the other gutter.
I would not advise ANYBODY to use this company, it starts off good they do half the work, take your money and the moment there is a issue w/the repairs the repair men are NASTY INDIVIDUALS. My family and I WORK HARD FOR OUR MONEY AND DO NOT APPRECIATE THE SELFISHNESS OF THIS BUSINESS.
- Paul P.- Yelp
We called Ageless Chimney because we were not happy with the company we had used previously. They were terrific -- turned up on time, showed us pictures/videos of the work that needed doing (and more pictures after they had done it), and offered good prices. Christian and Bob came back to do the work that we needed on a Saturday, and they were extremely professional and efficient, did a great job, and cleaned up after themselves.Gene T.- Yelp
Made an appointment 2 weeks in advance to have them look at my chimney Between 8-10. (I have to leave for work at 10:30.)
Charlie calls at 9:50 telling me he'll be there in 45 minutes. They are not reliable. They cannot be counted on to keep their word and it is probably reflected in their work. I would not consider hiring them. They treat people like garbage.
- K C.- Yelp
I found this company through online reviews and very pleased with the work they performed ! I had part of the chimney rebuilt , inner steel liner installed and point entire chimney. They were prompt, professional and excellent work ! They cleaned up afterward where you would never know there were any construction work done prior ! Nick was great , he remembered all tasks we discussed during our consultations and completed them all. Highly recommended them .
- Nick C.- Yelp
I can't say enough about this company. They gave us a reasonably priced estimate and were on time with the estimate and with the appointment. They worked on my chimney on a cold snowy morning and were very pleasant to deal with. I am very happy with the job they performed. Would recommend this trust worthy company to anyone looking for work on their chimney.Julian B.- Yelp
A must hire. I have yet to see this level of commitment to achieve customer satisfaction and dedication to one's craft. I deliberately took over a year to write this because I wanted to make sure my issue was resolved. I had a leak around my chimney that was difficult to remedy and water was coming into my attic. Generally speaking, my chimney and flashing were in good condition according to several experts, and many couldn't understand why I was having leaks. A wide range of options were presented by different vendors as well as pricing. Ageless recommended repointing the chimney, so I agreed and the price was reasonable. After they finished the job, and after a hard rain, I saw that I was still having leaks. I called Ageless, and they came back to remedy the issue. About a month later, I was still having issues. I called Ageless again, and they came back a third time.Long story short, this project started in late 2017. These guys came back at least 5 times (no additional cost) over the course of 9 months and threw the kitchen sink at this (why a sink at a chimney? I don't know). They were fixing things that were out of original scope and around the chimney under pretense that water was traveling and entering my attic from unobservable areas. This additional work was at no additional cost as well and I approved all work. They even repointed the job a second time- no cost. All I know is that I met the entire team over the course of 9 months. All three gentlemen are cordial and knowledgable and committed to solving your problem. Not once was frustration directed at me. Unless they have zero overhead costs, I'd be surprised if they broke even on this job. I'm writing this because you want to see guys like this be successful. Hire them.
- Gary R.- Yelp
What a horrible experience. They came to work on my chimney and the ladder falls on my S550 Mercedes Benz causing body damage and totally messing up my railings for the stoop and breaking my solar lights for the steps as well. They did not even mention the damage to my car I had to find out by watching the Vivint video. I called Charlie and he did arrange to have my car fixed and he paid for the damages. I had to pay for the lights to replace the ones that were broken and was never reimbursed. My steps are still loose from the ladder falling on them. I spoke with Bob the owner to let him know the railings for the steps were very loose and needed repair after waiting 6 weeks for Charlie to fix things. Charlie finally came and put the lights on that I had to buy on my own and I was not reimbursed. However the railings remain very loose and the advice I was given by Charlie was, "Just replace the rails. We could give you a good price. " My rails were perfectly fine before Ageless Chimney damaged them when the ladder fell. This caused damage to my rails, solar lights for the rails, solar lights for the garden, and my car. Bob the owner said he would come by to make it right but never did. My rail remains very loose, and I was never reimbursed for the lights. What a major inconvenience Ageless Chimney caused me. I will say the work done on the Chimney was good. I wish they were more professional as they came highly recommended. They acted like they were doing me a favor or I was inconveniencing them when I wanted things fixed. The nicest person was the receptionist on the phone. I will now have to pay to get my rails redone unfortunately due to their error of not securing their ladder. Unreal.
- Bob Alarcon
I am truly satisfied. I have not used my fireplace for 4-5 years. The hamper was rusted. I called 3 companies for an estimate. 2 came in and said it would cost $450-$500. Ageless came in and first tried spraying WD40. It worked! And they didn't even charge me. I highly recommend this company.
- Stacey Blatt
Would highly recommend this company. They had excellent customer service! From the beginning phone call with Cheryl the receptionist to the workers Keith and Kyle that installed a stainless steel chimney liner today. This company was a pleasure to deal with, fast, had great prices, meticulous work, and highly recommended:)
- Jackie C.- Yelp
Professional, quick and informative! We needed a chimney cleaning and after reviewing a few companies we went with Ageless and I am SO glad that we did! They were on time as scheduled, quick, clean and they even took the time to explain to us (first time fireplace users) how to use it. Very professional and would recommend them in an instant!
Ageless Chimney: The New York County Fireplace Restoration Experts
When it comes to fireplace restoration and wood and gas fireplace repair in New York County, no other company can compare to Ageless Chimney. For more than 10 years, our locally owned and operated, fully licensed, insured, bonded, and Better Business Bureau-accredited company has been the go-to source for fireplace maintenance, repair, and restoration among East Harlem residents. If you live in the New York County area and you’re looking for a fireplace technician near me, you can count on the pros at Ageless Chimney to handle all of your needs!
A fireplace brings so much joy to your home. It provides warmth, ambiance, and it’s just a great place to gather with your loved ones or to enjoy some much-needed rest and relaxation by yourself. As a centerpiece of your home, it stands to reason that you want your fireplace to look as beautiful as possible; more importantly, you want it to function properly. If your fireplace is in disrepair, instead of being an asset, it can be a serious liability.
Factors that Necessitate a Fireplace Restoration
There are many factors that can lead to the need for a fireplace restoration. Some of the most common include factors include:
- Water damage. Water intrusion can cause extensive damage to a fireplace, such as leaching, cracking, and spalling. When water makes its way into your fireplace, the masonry becomes damaged and eventually, the structure can no longer safely contain the high temperatures and smoke that a fire creates.
- Creosote buildup. Creosote is a byproduct of incomplete combustion. It collects on the interior of the flue, firebox, damper, and all other interior components of your fireplace and chimney system. While regular cleanings can keep creosote under control, if a fireplace hasn’t been properly maintained, the accumulation of this hard, sticky substance can be impossible to remove. Using a fireplace that has an abundance of creosote buildup is extremely hazardous, as the substance is highly flammable.
- Improper construction. Poorly constructed fireplaces require constant repairs and can be dangerous to operate. They’re unable to safely handle high temperatures, water penetration, and smoke. If your fireplace was built out of poor-quality materials or craftsmanship is shoddy, you should consider having it reconstructed.
- Aesthetically displeasing. Even if your fireplace functions fine, if it’s old, outdated, and just doesn’t tie in with the rest of the style of your East Harlem home, you may want to consider having it reconstructed. A reputable fireplace repair service will be able to update the look of your fireplace so that it suits your personal taste.
The Benefits of Fireplace Reconstruction
Why have your fireplace reconstructed? There are numerous reasons. Some of the biggest benefits include:
- Improved safety. First and foremost, fireplace reconstruction will improve the safety of the structure. If your existing fireplace is extensively damaged, is poorly constructed, or has an abundant amount of creosote buildup, a rebuild will ensure that it’s functioning properly and is safe to use.
- Greater efficiency. By having your fireplace rebuilt, your fires will burn more efficiently and you’ll experience less heat loss through the chimney.
- Enhanced visual appeal. A fireplace update can dramatically enhance the appearance of the structure and the appearance of your home.
- Increased property value. When a fireplace is newly updated, functioning properly, and aesthetically pleasing, you’ll see a marked increase in the value of your East Harlem home.
Fireplace Restoration from Ageless Chimney
Finding a fireplace repair service in New York County isn’t hard; just type “fireplace repair near me” and you’ll find plenty of options to choose from. However, while it isn’t difficult to find wood and gas fireplace repair near me, what is difficult is finding a reputable company.
With Ageless Chimney, your search for wood and gas fireplace repair in East Harlem, NY is over! As a full-service fireplace maintenance, repair, and restoration company, you can count on our team of experts for all of your needs. Whether your fireplace has been damaged by water or creosote, it was poorly installed, it’s succumbed to the wear and tear of constant use and aging, or you just want to update its look, you can count on our team to meet all of your fireplace restoration needs.
We begin by performing a complete inspection of your existing fireplace to check for and confirm the existence of any damage. We’ll then devise an effective plan of action to correct any underlying issues. After getting your approval, our technicians will begin the process of rebuilding your fireplace. Using the highest quality materials, the most advanced tools, and proven techniques, we’ll make sure that your gas or wood-burning fireplace is perfectly reconstructed; in fact, when we’re done, the structure will look and function even better than it did when it was first installed!
At Ageless Chimney, we offer a full range of reconstruction services, including:
- Brick, stone, and tile cleaning
- Tile and brick resetting
- Custom fabrication
- Mortar repointing
- Damper installations
- Chimney inspections
- Flue and chimney cap installations
We’ll make sure that all of the interior and exterior components of your fireplace and chimney are expertly installed and working properly so that you can enjoy all of the benefits that this wonderful element provides with added peace of mind. What’s more, not only do we provide comprehensive restoration services, but we also offer fast results and highly competitive prices. Our clients are always impressed by how we can complete fireplace restorations so quickly, efficiently, and affordably.
If you’re interested in having your fireplace restored, you don’t want to settle for anything but the best. Contact the company that East Harlem residents trust all of their fireplace and chimney care needs to: Ageless Chimney!
Contact Us Today for a Free Estimate!
To receive a free fireplace restoration estimate, give us a call today! Dial 516-795-1313 and one of our knowledgeable and friendly associates will be happy to assist you. At Ageless Chimney, we look forward to working with you and restoring the beauty, function, and safety of one of the most prized features of your New York County home: your fireplace.
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