Fireplace Repair East Harlem

First let me start off my saying Charlie was very nice during the consult and then when him and his crew came back to do the job, the Chimney looked great. Second, I didn't notice at the time when the chimney was completed that both gutters needed to be replaced due to the cement that was used to fixed the chimney. When we contacted Ageless Chimney in regards to this matter, Christian (who was with Charlie during the repairs) came out and stated that he would replace the gutters as long as we got the materials. It took about a month for Christian to come out because according to him this was a favor. For the money that the company asked for the repair once they crew noticed there was an issued w/the gutters they should have notified the home owners and then allow the home owners to decide if they wanted to replace the gutters. Christian arrived today with a NASTY ATTITUDE. When he finished I asked him why did he only replace one of the two gutters, he stated this was a conversation he previously had with my Mom, that one of the gutters would be replaced and that he is not coming back to place the other gutter.

I would not advise ANYBODY to use this company, it starts off good they do half the work, take your money and the moment there is a issue w/the repairs the repair men are NASTY INDIVIDUALS. My family and I WORK HARD FOR OUR MONEY AND DO NOT APPRECIATE THE SELFISHNESS OF THIS BUSINESS.

Thank you.

For 20-25 minute waterproofing with hand held sprayer on chimney wall charge $450

John
Middle Village NY

We called Ageless Chimney because we were not happy with the company we had used previously. They were terrific -- turned up on time, showed us pictures/videos of the work that needed doing (and more pictures after they had done it), and offered good prices. Christian and Bob came back to do the work that we needed on a Saturday, and they were extremely professional and efficient, did a great job, and cleaned up after themselves.

Made an appointment 2 weeks in advance to have them look at my chimney Between 8-10. (I have to leave for work at 10:30.)
Charlie calls at 9:50 telling me he'll be there in 45 minutes. They are not reliable. They cannot be counted on to keep their word and it is probably reflected in their work. I would not consider hiring them. They treat people like garbage.

This Chimney company is reliable! Sherwood(owner) and one other guy showed up at the time they said they would and they were very professional. They put chimney cap's, and a new liner in for a great price. They were fast, and efficient. I would definitely recommend this company.

I found this company through online reviews and very pleased with the work they performed ! I had part of the chimney rebuilt , inner steel liner installed and point entire chimney. They were prompt, professional and excellent work ! They cleaned up afterward where you would never know there were any construction work done prior ! Nick was great , he remembered all tasks we discussed during our consultations and completed them all. Highly recommended them .

I can't say enough about this company. They gave us a reasonably priced estimate and were on time with the estimate and with the appointment. They worked on my chimney on a cold snowy morning and were very pleasant to deal with. I am very happy with the job they performed. Would recommend this trust worthy company to anyone looking for work on their chimney.

A must hire. I have yet to see this level of commitment to achieve customer satisfaction and dedication to one's craft. I deliberately took over a year to write this because I wanted to make sure my issue was resolved. I had a leak around my chimney that was difficult to remedy and water was coming into my attic. Generally speaking, my chimney and flashing were in good condition according to several experts, and many couldn't understand why I was having leaks. A wide range of options were presented by different vendors as well as pricing. Ageless recommended repointing the chimney, so I agreed and the price was reasonable. After they finished the job, and after a hard rain, I saw that I was still having leaks. I called Ageless, and they came back to remedy the issue. About a month later, I was still having issues. I called Ageless again, and they came back a third time.Long story short, this project started in late 2017. These guys came back at least 5 times (no additional cost) over the course of 9 months and threw the kitchen sink at this (why a sink at a chimney? I don't know). They were fixing things that were out of original scope and around the chimney under pretense that water was traveling and entering my attic from unobservable areas. This additional work was at no additional cost as well and I approved all work. They even repointed the job a second time- no cost. All I know is that I met the entire team over the course of 9 months. All three gentlemen are cordial and knowledgable and committed to solving your problem. Not once was frustration directed at me. Unless they have zero overhead costs, I'd be surprised if they broke even on this job. I'm writing this because you want to see guys like this be successful. Hire them.

We hired Ageless chimney because we had rotted out mortar and damaged brick on our chimney and some re-pointing that needed to be done around the garage. Bobby did a great job fixing the chimney and the garage. They were very clean as well. I would highly recommend.

What a horrible experience. They came to work on my chimney and the ladder falls on my S550 Mercedes Benz causing body damage and totally messing up my railings for the stoop and breaking my solar lights for the steps as well. They did not even mention the damage to my car I had to find out by watching the Vivint video. I called Charlie and he did arrange to have my car fixed and he paid for the damages. I had to pay for the lights to replace the ones that were broken and was never reimbursed. My steps are still loose from the ladder falling on them. I spoke with Bob the owner to let him know the railings for the steps were very loose and needed repair after waiting 6 weeks for Charlie to fix things. Charlie finally came and put the lights on that I had to buy on my own and I was not reimbursed. However the railings remain very loose and the advice I was given by Charlie was, "Just replace the rails. We could give you a good price. " My rails were perfectly fine before Ageless Chimney damaged them when the ladder fell. This caused damage to my rails, solar lights for the rails, solar lights for the garden, and my car. Bob the owner said he would come by to make it right but never did. My rail remains very loose, and I was never reimbursed for the lights. What a major inconvenience Ageless Chimney caused me. I will say the work done on the Chimney was good. I wish they were more professional as they came highly recommended. They acted like they were doing me a favor or I was inconveniencing them when I wanted things fixed. The nicest person was the receptionist on the phone. I will now have to pay to get my rails redone unfortunately due to their error of not securing their ladder. Unreal.

I am truly satisfied. I have not used my fireplace for 4-5 years. The hamper was rusted. I called 3 companies for an estimate. 2 came in and said it would cost $450-$500. Ageless came in and first tried spraying WD40. It worked! And they didn't even charge me. I highly recommend this company.

Great job! Thank you.
Only issue was confirming appointment time. They were supposed to call me to confirm appointment, never did then showed up at my house. Glad I was home!

Would highly recommend this company. They had excellent customer service! From the beginning phone call with Cheryl the receptionist to the workers Keith and Kyle that installed a stainless steel chimney liner today. This company was a pleasure to deal with, fast, had great prices, meticulous work, and highly recommended:)

Had a basic chimney inspection and cleaning. Showed up on time cleaned chimney and left site clean.

Outstanding work, great service, and extremely reliable!!

The guys are awesome! Perfect work, very trustworthy and gives chimney repair a good name! Thanks Bobby!

Professional, quick and informative! We needed a chimney cleaning and after reviewing a few companies we went with Ageless and I am SO glad that we did! They were on time as scheduled, quick, clean and they even took the time to explain to us (first time fireplace users) how to use it. Very professional and would recommend them in an instant!

I don't think there's a better Chimney service on Long Island. Bobby and Sherwood are two of the most straight up honesty people I know.don't trust your Chimney to anybody else!

Bobby did a fantastic job and explained to my husband everything that he was doing. Great price!

Best Chimney service around they showed up on time and work was outstanding installed a chimney liner and did some pointing couldn't be happier