- Laura G.- Yelp
RIPOFF ALERT!!!!They quoted me one price over the phone, then, after the job was done, they added quite an extra charges.When I questioned the extra charge,the gentleman just kept on repeating the extra charge verbally..... and also, charged me $200 for " point work" which took all of 5 minutes....... and he acted like he was doing me a big favor by charging $200..... steer clear of Ageless Chimney unless you enjoy being RIPPED OFF
- Lisa D.- Yelp
Everything about this company was very professional beginning with the friendly receptionist in the office. She scheduled to have someone come out for an estimate a few days after my call. Someone called to confirm the appt a couple of days prior. Charlie and Terry showed up early (could it get any better?!) and my parents felt so comfortable with their ability to complete the work, they had them just take care of it on the spot! Everyone I interacted with on this repair was so pleasant and friendly! Would not hesitate to use them again or to recommend to others.
- Bob Alarcon
I am truly satisfied. I have not used my fireplace for 4-5 years. The hamper was rusted. I called 3 companies for an estimate. 2 came in and said it would cost $450-$500. Ageless came in and first tried spraying WD40. It worked! And they didn't even charge me. I highly recommend this company.
- Stacey B.- Yelp
Would highly recommend this company. They had excellent customer service! From the beginning phone call with Cheryl the receptionist to the workers Keith and Kyle that installed a stainless steel chimney liner today. This company was a pleasure to deal with, fast, had great prices, meticulous work, and highly recommended:)Jimmy H.- Yelp
I was in need of custom chimney cap, and luckily I found Ageless Chimney on Instagram. Based on their Instagram account, they seemed to be very reputable. I was dealing with Charlie Rohm, whom was an absolute gentleman, patient, and very knowledgeable. Charlie never left me hanging and was always in contact with me. From the first day of ordering to the install, everything went smooth. Thanks to Charlie, I would definitely recommend Ageless. Check out there instagram account, it speaks for itself. Once again, thanks Charlie!
- Julian B.- Yelp
A must hire. I have yet to see this level of commitment to achieve customer satisfaction and dedication to one's craft. I deliberately took over a year to write this because I wanted to make sure my issue was resolved. I had a leak around my chimney that was difficult to remedy and water was coming into my attic. Generally speaking, my chimney and flashing were in good condition according to several experts, and many couldn't understand why I was having leaks. A wide range of options were presented by different vendors as well as pricing. Ageless recommended repointing the chimney, so I agreed and the price was reasonable. After they finished the job, and after a hard rain, I saw that I was still having leaks. I called Ageless, and they came back to remedy the issue. About a month later, I was still having issues. I called Ageless again, and they came back a third time.Long story short, this project started in late 2017. These guys came back at least 5 times (no additional cost) over the course of 9 months and threw the kitchen sink at this (why a sink at a chimney? I don't know). They were fixing things that were out of original scope and around the chimney under pretense that water was traveling and entering my attic from unobservable areas. This additional work was at no additional cost as well and I approved all work. They even repointed the job a second time- no cost. All I know is that I met the entire team over the course of 9 months. All three gentlemen are cordial and knowledgable and committed to solving your problem. Not once was frustration directed at me. Unless they have zero overhead costs, I'd be surprised if they broke even on this job. I'm writing this because you want to see guys like this be successful. Hire them.
- Kathleen S.- Yelp
Unfortunately not thrilled with work that was done. We had them redo our stoop with the understanding all sides would be bricked like original, it wasn't. Sides were stuccoed. Plus gaps between bricks on steps where water would seep and in winter when frozen would cause cracks. The stone was marked up and they destroyed grass by cutting stone on it. Would not recommend at all.
- Gene T.- Yelp
Made an appointment 2 weeks in advance to have them look at my chimney Between 8-10. (I have to leave for work at 10:30.)
Charlie calls at 9:50 telling me he'll be there in 45 minutes. They are not reliable. They cannot be counted on to keep their word and it is probably reflected in their work. I would not consider hiring them. They treat people like garbage.Adrienne Testa
Honest, professional and willing to answer question. I took a shot with this company, when I sought help for what I thought was a chimney problem. They came checked out my heating , hot water systems and
chimney. I was relieved there was no problem and happily surprised when there was no charge. Anyone needing a reliable, honest and professional chimney company can rest assure you have found them with this company.
- Kevin F.- Yelp
Had Ageless come back to give me an estimate on a new bluestone stoop and a new walkway from pavers. The owner Bob came over and he has a way of making you feel comfortable. The price was almost what I had expected. Within a few weeks they had all their materials and started their work. They were neat and efficient which is what I am looking for when hiring a contractor. We couldn't be happier with how the stoop came out and it gave our house the curb appeal that it needed.
How to Find a Reputable Fireplace Technician Near Me
When the homeowners of Navy Hill, NY are looking or fireplace repair, Ageless Chimney is the first company they call. For more than 10 years, our fully licensed, insured, and bonded fireplace restoration and maintenance company has been providing property owners through the Kings County area with the highest quality, most reliable wood-burning and gas fireplace repair services. If you’re searching for a fireplace repair technician near me, look no further than Ageless Chimney!
If you own a fireplace, there’s no doubt that it’s a favorite feature in your home. It adds instant charm, serves as the focal point of family functions, and depending on the type of fireplace you have, it can be an excellent source of heat. However, just like any other component within your house, a fireplace can sustain damages. Water intrusion, creosote buildup, a broken pilot light, damaged brickwork; there are numerous issues that can arise. At the first sign of trouble, it’s imperative that you contact a repair professional. But you don’t want to work with just any repair company, you want to find a professional that you can rely on to get the job done the right way. How can you find a reputable fireplace technician near me? Below, you’ll find some handy tips to make your search a successful one.
Ask for Referrals
Do you know anyone who has a fireplace; a trusted friend, family member, or co-worker, perhaps? If so, ask them if they’ve ever worked with a fireplace repair technician and if so, if they would recommend the company’s services. Word-of-mouth recommendations are one of the best ways to find reputable professionals because the people you know and trust will share honest reviews.
If you don’t know anyone who has worked with a fireplace repair company, take your search to the Internet. There are a lot of fireplace repair companies in the Kings County area, and reliable professionals are sure to have websites. Enter terms like “fireplace technician near me”, “fireplace repair near me,” or “gas fireplace repair near me” into your browser and you’re bound to get a long list of results. Visit the websites of several of the companies you find. Check to see what type of services they offer to ensure that they can perform the specific repairs you require. Generate a list of at least three companies.
Look at Testimonials and Reviews
Once you have the names of a few different fireplace repair technicians that offer the service you need, dig a little deeper to find out what previous clients have to say. Most service providers will offer client testimonials right on their website; however, if they don’t that doesn’t mean they aren’t reputable. You can easily find out more information by checking reliable sites that offer reviews of local businesses; Angie’s List and Home Advisor are just two examples of review sites where you can find information about fireplace repair companies in Kings County. You should also check with the Better Business Bureau (BBB) to find out more information, as a company that offers high-quality services will be accredited with the BBB.
Next, you should arrange to have a consultation with the companies that you are considering working with. During your consultation, ask the following questions:
- What are your credentials?
- How long have you been in business?
- Are you licensed and insured?
- What are your rates?
- Do you offer a guarantee?
- What happens if something goes wrong?
- Can you offer an estimated timeframe for completion?
Based on the answers you receive, you’ll be able to better gauge which company will best meet your needs.
Impressions Mean a Lot
What type of impression does the company make? Like any other professional, you want to make sure that you’re working with a fireplace repair company that is friendly, knowledgeable, and that puts the needs of their customers first. If they seemed bothered by the questions you’re asking, if they don’t give you direct answers, or if they seem rude or standoffish, move onto the next company. Usually, the type of impression a company makes is a good indication of the type of service you can expect to receive and the kind of experience you’ll likely have.
Ageless Chimney: Kings County’s Most Trusted Fireplace Repair Company
The above-mentioned tips can certainly help you find a reputable fireplace repair company; however, instead of spending the time searching through all the different companies you’ll find when you search for a fireplace technician near me, why not contact a company that you know that you can rely on? Ageless Chimney is a locally owned and operated, fully licensed, insured, and bonded company that offers a full range of fireplace restoration and repair services. With an A+ rating from the Better Business Bureau, the winner of the Angie’s List Super Service Award, a Top Rated company on Home Advisor, and with dozens of stellar referrals from our previous clients, when you choose us for your fireplace maintenance and repair needs, you can be sure that you’ll receive exceptional results.
To find out more about our company, to request a free quote, or to schedule an appointment, please give us a call at 516-795-1313. At Ageless Chimney, we look forward to assisting you with all of your fireplace repair needs.
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