- Julian B.- Yelp
A must hire. I have yet to see this level of commitment to achieve customer satisfaction and dedication to one's craft. I deliberately took over a year to write this because I wanted to make sure my issue was resolved. I had a leak around my chimney that was difficult to remedy and water was coming into my attic. Generally speaking, my chimney and flashing were in good condition according to several experts, and many couldn't understand why I was having leaks. A wide range of options were presented by different vendors as well as pricing. Ageless recommended repointing the chimney, so I agreed and the price was reasonable. After they finished the job, and after a hard rain, I saw that I was still having leaks. I called Ageless, and they came back to remedy the issue. About a month later, I was still having issues. I called Ageless again, and they came back a third time.Long story short, this project started in late 2017. These guys came back at least 5 times (no additional cost) over the course of 9 months and threw the kitchen sink at this (why a sink at a chimney? I don't know). They were fixing things that were out of original scope and around the chimney under pretense that water was traveling and entering my attic from unobservable areas. This additional work was at no additional cost as well and I approved all work. They even repointed the job a second time- no cost. All I know is that I met the entire team over the course of 9 months. All three gentlemen are cordial and knowledgable and committed to solving your problem. Not once was frustration directed at me. Unless they have zero overhead costs, I'd be surprised if they broke even on this job. I'm writing this because you want to see guys like this be successful. Hire them.
- James A.- Yelp
Called this company on 10/12 .young girl answered..said we'll be there on wed 10/14 between the hours of 10am -12...Never showed up..girl even said if theres a problem we'll call you..I don't see what the big deal is to pick up phone & call ..I'm sure they pick up phone for lunch delivery..
- Lorraine G.- Yelp
First let me start off my saying Charlie was very nice during the consult and then when him and his crew came back to do the job, the Chimney looked great. Second, I didn't notice at the time when the chimney was completed that both gutters needed to be replaced due to the cement that was used to fixed the chimney. When we contacted Ageless Chimney in regards to this matter, Christian (who was with Charlie during the repairs) came out and stated that he would replace the gutters as long as we got the materials. It took about a month for Christian to come out because according to him this was a favor. For the money that the company asked for the repair once they crew noticed there was an issued w/the gutters they should have notified the home owners and then allow the home owners to decide if they wanted to replace the gutters. Christian arrived today with a NASTY ATTITUDE. When he finished I asked him why did he only replace one of the two gutters, he stated this was a conversation he previously had with my Mom, that one of the gutters would be replaced and that he is not coming back to place the other gutter.
I would not advise ANYBODY to use this company, it starts off good they do half the work, take your money and the moment there is a issue w/the repairs the repair men are NASTY INDIVIDUALS. My family and I WORK HARD FOR OUR MONEY AND DO NOT APPRECIATE THE SELFISHNESS OF THIS BUSINESS.
- Laura G.- Yelp
RIPOFF ALERT!!!!They quoted me one price over the phone, then, after the job was done, they added quite an extra charges.When I questioned the extra charge,the gentleman just kept on repeating the extra charge verbally..... and also, charged me $200 for " point work" which took all of 5 minutes....... and he acted like he was doing me a big favor by charging $200..... steer clear of Ageless Chimney unless you enjoy being RIPPED OFF
- Roberta R.- Yelp
We just had Ageless Chimney replace our chimney liner. They were very professional from the original inspection/quote process to setting the date/time for the job to completion. The men worked very neatly and when they left the place was spotless. And another plus, they guys were very pleasant!! I would definitely recommend Ageless Chimney!
- Doug D.- Yelp
Bob and his staff were amazing. They came on time did all the work mentioned and were so clean you would not even know they were there. All the workers were very good and perfectionists. They explained everything they were doing. They fixed our chimney and front stoop. Their prices were very reasonable. I highly recommend them.
How to Find a Reputable Fireplace Technician Near Me
When the homeowners of Prospect Heights, NY are looking or fireplace repair, Ageless Chimney is the first company they call. For more than 10 years, our fully licensed, insured, and bonded fireplace restoration and maintenance company has been providing property owners through the Kings County area with the highest quality, most reliable wood-burning and gas fireplace repair services. If you’re searching for a fireplace repair technician near me, look no further than Ageless Chimney!
If you own a fireplace, there’s no doubt that it’s a favorite feature in your home. It adds instant charm, serves as the focal point of family functions, and depending on the type of fireplace you have, it can be an excellent source of heat. However, just like any other component within your house, a fireplace can sustain damages. Water intrusion, creosote buildup, a broken pilot light, damaged brickwork; there are numerous issues that can arise. At the first sign of trouble, it’s imperative that you contact a repair professional. But you don’t want to work with just any repair company, you want to find a professional that you can rely on to get the job done the right way. How can you find a reputable fireplace technician near me? Below, you’ll find some handy tips to make your search a successful one.
Ask for Referrals
Do you know anyone who has a fireplace; a trusted friend, family member, or co-worker, perhaps? If so, ask them if they’ve ever worked with a fireplace repair technician and if so, if they would recommend the company’s services. Word-of-mouth recommendations are one of the best ways to find reputable professionals because the people you know and trust will share honest reviews.
If you don’t know anyone who has worked with a fireplace repair company, take your search to the Internet. There are a lot of fireplace repair companies in the Kings County area, and reliable professionals are sure to have websites. Enter terms like “fireplace technician near me”, “fireplace repair near me,” or “gas fireplace repair near me” into your browser and you’re bound to get a long list of results. Visit the websites of several of the companies you find. Check to see what type of services they offer to ensure that they can perform the specific repairs you require. Generate a list of at least three companies.
Look at Testimonials and Reviews
Once you have the names of a few different fireplace repair technicians that offer the service you need, dig a little deeper to find out what previous clients have to say. Most service providers will offer client testimonials right on their website; however, if they don’t that doesn’t mean they aren’t reputable. You can easily find out more information by checking reliable sites that offer reviews of local businesses; Angie’s List and Home Advisor are just two examples of review sites where you can find information about fireplace repair companies in Kings County. You should also check with the Better Business Bureau (BBB) to find out more information, as a company that offers high-quality services will be accredited with the BBB.
Next, you should arrange to have a consultation with the companies that you are considering working with. During your consultation, ask the following questions:
- What are your credentials?
- How long have you been in business?
- Are you licensed and insured?
- What are your rates?
- Do you offer a guarantee?
- What happens if something goes wrong?
- Can you offer an estimated timeframe for completion?
Based on the answers you receive, you’ll be able to better gauge which company will best meet your needs.
Impressions Mean a Lot
What type of impression does the company make? Like any other professional, you want to make sure that you’re working with a fireplace repair company that is friendly, knowledgeable, and that puts the needs of their customers first. If they seemed bothered by the questions you’re asking, if they don’t give you direct answers, or if they seem rude or standoffish, move onto the next company. Usually, the type of impression a company makes is a good indication of the type of service you can expect to receive and the kind of experience you’ll likely have.
Ageless Chimney: Kings County’s Most Trusted Fireplace Repair Company
The above-mentioned tips can certainly help you find a reputable fireplace repair company; however, instead of spending the time searching through all the different companies you’ll find when you search for a fireplace technician near me, why not contact a company that you know that you can rely on? Ageless Chimney is a locally owned and operated, fully licensed, insured, and bonded company that offers a full range of fireplace restoration and repair services. With an A+ rating from the Better Business Bureau, the winner of the Angie’s List Super Service Award, a Top Rated company on Home Advisor, and with dozens of stellar referrals from our previous clients, when you choose us for your fireplace maintenance and repair needs, you can be sure that you’ll receive exceptional results.
To find out more about our company, to request a free quote, or to schedule an appointment, please give us a call at 516-795-1313. At Ageless Chimney, we look forward to assisting you with all of your fireplace repair needs.
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